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LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

How do I pause, rewind, ff using cloud dvr in Spectrum app on brand new Samsung Smart TV?

freshayr
freshayr Posts: 2 Novice
edited September 2023 in Spectrum Archives: 2020 - Present

new samsung smart tv. signed up for cloud dvr.

Answers

  • James_M
    James_M Posts: 5,636 ✅ Verified Employee Moderator
    edited September 2022

    Hi and welcome!

    Currently, Cloud DVR is not supported on Samsung TV. The Spectrum TV App is supported, but to manage and view Cloud DVR programming you would need a supported device, including Apple & Android smartphones and tablets, Apple TV or ROKU.

    I've also included a couple links for reference as well:

  • freshayr
    freshayr Posts: 2 Novice

    are there any smart TV that support this? I went to best buy and the salesperson there said "oh if you have spectrum, you want a samsung" sounds like that may have been bad advice.

  • James_M
    James_M Posts: 5,636 ✅ Verified Employee Moderator

    Currently, there are no TV's that support Cloud DVR, Cloud DVR is only available on the supported devices listed above. For access to the Spectrum TV app, we partner with Samsung.

This discussion has been closed.

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