Email Sending' Getting Error Code (0x800CCC6F)

jachurch22
jachurch22 Posts: 1 Rookie
edited September 2023 in Spectrum Archives: 2020 - Present

After several weeks of smooth email receipt and sending with my charter.net account, I received the following message: Sending' reported error (0x800CCC6F) : 'Your outgoing (SMTP) email server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).  This is in the Twin Cities metro area, Minnesota.

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  • Unknown
    Unknown
    This content has been removed.
  • Randy_S
    Randy_S Posts: 514 Spectrum Employee

    @jachurch22, welcome to the Spectrum community. Satch has given a good first step and I look forward to hearing if that helped.

    I also edited the title of your post to reflect the issue at hand in case others have ideas or ways to help. Also, to let anyone who may be having the same issue know that it is being specifically addressed here.

    Thanks!

    Randy

  • HT_Greenfield
    HT_Greenfield Posts: 1,440 Contributor

    That can happen if your IP address is spam blacklisted. If you're using a VPN, try bypassing or disabling it. If, instead, your Charter Spectrum IP address is also or is instead blacklisted, you might end up having to wait for your IP address to cycle back out of blacklist territory. Otherwise post the entirety of the fault dialogue that includes the server's actual response.

This discussion has been closed.

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