Didn't find what you were looking for?


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
You are currently viewing the Spectrum Community Archives
This content may be outdated or inaccurate
All posts are closed and commenting has been disabled
If you have a question or comment, please start a new post (registration is required)

Leave the Archive

DVR fast forward

cincychaz
cincychaz Posts: 9 Participant
edited April 2023 in Spectrum Archives: 2020 - Present

Unable to ff or rewind on most recorded programs. I was sent a replacement DVR last month. I tried doing a reboot and the still persists. Please help

Thanks.

.

Best Answers

  • Unknown
    Unknown
    Answer ✓
    This content has been removed.
  • Unknown
    Unknown
    edited January 2023 Answer ✓
    This content has been removed.
  • catchtwentytwo
    catchtwentytwo Posts: 211 Contributor
    Answer ✓

    Did it recently stop working or was it the same problem on both boxes. Was the replacement the same model shown in your picture (AKA WorldBox). If you sign in to your account at spectrum.net and click on this link https://www.spectrum.net/support/category/tv there are a lot of helpful tutorials.

    The most important is Which Guide Do I Have? https://www.spectrum.net/support/tv/which-guide-do-i-have?redirected=true. If you have New Spectrum Guide, there are video tutorial built in. Let us know which guide you have.

  • HT_Greenfield
    HT_Greenfield Posts: 1,302 Contributor
    Answer ✓

    For whatever it's worth, the INPUT button on that remote contains the contact feedback LED for all of the buttons. If it doesn't light up any time you push any button, try again with more pressure. You could also RF-pair the remote with the receiver. The RF-pairing routine is within the Settings & Preferences menu. When you do that, it'll use RF instead of IR and will only work with the receiver it's effectively paired with.

Answers

  • cincychaz
    cincychaz Posts: 9 Participant

    Thanks for responding. Model number SR 002-R.

    I did not have issue with previous DVR. It was replaced by Spectrum as a update. Previous model was very old although it worked just fine. Any other suggestions would be appreciated.

    IMG_0384.jpg

    Charles

  • cincychaz
    cincychaz Posts: 9 Participant

    Just want to note that i am able to pause and rewind while watching live TV. Also of the the four programs that i taped i am only able to ff on just one.

    Thanks again

  • cincychaz
    cincychaz Posts: 9 Participant

    Hello

    Yes it is a World Box(no clock).

    I will try giving them a call later.

    Charles

  • Unknown
    Unknown
    This content has been removed.
  • cincychaz
    cincychaz Posts: 9 Participant

    Hello. Thanks to everyone for the replies. I erased all recorded programs and did another reboot. Recorded several random shows and the FF function seems to working. I want to note that i had no problem with the previous receiver. Spectrum swapped it out because it was an outdated receiver. Thanks for the battery tip.

  • catchtwentytwo
    catchtwentytwo Posts: 211 Contributor

    @cincychaz: Glad it is working now. The INPUT BUTTON on your Spectrum SR-002-R Remote will Flash Red Twice when the batteries are weak. The easy way to do do the test is to Press a single number key on the remote (I suggest you use the 2 key). That can be done with your DVR/STB on or off.

  • Unknown
    Unknown
    edited January 2023
    This content has been removed.
  • HT_Greenfield
    HT_Greenfield Posts: 1,302 Contributor
    edited February 2023

    My compliments to you @cincychaz for letting people know how you fixed the problem and which type of DVR it was on!!

This discussion has been closed.

Categories