Spectrum Archives: 2020 - Present

Spectrum Archives: 2020 - Present

Didn't find what you were looking for?


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
You are currently viewing the Spectrum Community Archives
This content may be outdated or inaccurate
All posts are closed and commenting has been disabled

If you have a question or comment, please start a new post (registration is required)

Leave the Archive

Spectrum wifi profile

Posts: 2 Spectator

Where can I download the spectrum wifi profile, it's no longer showing in the app

Welcome!

It looks like you're new here. Sign in or register to get started.

Best Answer

  • Posts: 903 ✅ Verified Employee Moderator
    edited October 2023 Answer ✓

    Hello @Sjackson!


    Welcome to our community! If you are using an Android device, the WiFi profile is not available on all Android devices at the moment.

Answers

  • Posts: 2 Newcomer

    I am using an iPhone. My wifi profile does not stay installed. I have to keep re- installing

  • Posts: 2 Newcomer

    What can I do to fix this?

  • Posts: 603 ✅ Verified Employee Moderator

    @lcn6768

    What is happening specifically? Is there an error when downloading the profile? Do you see the profile uninstalling as it happens?

  • Posts: 2 Spectator

    I don't have the option to download it at all

  • Posts: 929 ✅ Verified Employee Moderator

    I do apologize for the issues. Can you try to uninstall and reinstall the My Spectrum app and try it again?

    -Tyleen

This discussion has been closed.