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LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Spectrum wifi profile

Sjackson
Sjackson Posts: 2 Novice
edited January 2024 in Spectrum Archives: 2020 - Present

Where can I download the spectrum wifi profile, it's no longer showing in the app

Best Answer

  • Renee_T
    Renee_T Posts: 1,091 ✅ Verified Employee Moderator
    edited October 2023 Answer ✓

    Hello @Sjackson!


    Welcome to our community! If you are using an Android device, the WiFi profile is not available on all Android devices at the moment.

Answers

  • lcn6768
    lcn6768 Posts: 2 Rookie

    I am using an iPhone. My wifi profile does not stay installed. I have to keep re- installing

  • lcn6768
    lcn6768 Posts: 2 Rookie

    What can I do to fix this?

  • Jaleesa_F
    Jaleesa_F Posts: 659 Spectrum Employee

    @lcn6768

    What is happening specifically? Is there an error when downloading the profile? Do you see the profile uninstalling as it happens?

  • Sjackson
    Sjackson Posts: 2 Novice

    I don't have the option to download it at all

  • Tyleen_Z
    Tyleen_Z Posts: 1,134 ✅ Verified Employee Moderator

    I do apologize for the issues. Can you try to uninstall and reinstall the My Spectrum app and try it again?

    -Tyleen

This discussion has been closed.

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