Didn't find what you were looking for?
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
You are currently viewing the Spectrum Community Archives
This content may be outdated or inaccurate
All posts are closed and commenting has been disabled
If you have a question or comment, please start a new post (registration is required)
Leave the Archive
This content may be outdated or inaccurate
All posts are closed and commenting has been disabled
If you have a question or comment, please start a new post (registration is required)
Leave the Archive
LEGACY EMAIL KNOWN ISSUE
There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net
Error Reference Code DGE-1001
Dan808
Posts: 3 Novice
I keep getting this error code after the new update to the app? I've tried clearing the cache and deleting the data and even re-installing the app after deleting it and this is all I continue to get. Is there a fix to this?
0
Answers
-
What device are you using when you see this error code?
0 -
I have a Samsung s23 ultra
0 -
Thank you. Are you able to check on a different device to see if the error is limited to the s23 or if it's happening on multiple devices?
0 -
It just started working??? Strange but all good now. Thank you
0 -
You're welcome! If you have any further trouble please try rebooting your internet modem/router, 1001 errors are often caused by connectivity problems.
0
This discussion has been closed.