Home phone has no dial tone

Options
Levered
Levered Posts: 1 Newcomer
edited March 15 in Digital Phone
My landline doesn’t have a dial tone. I have unplugged everything and plugged in again. Still no dial tone.

Comments

  • William_M
    William_M Posts: 1,107 ✅ Verified Employee Moderator
    Options

    Hi @Levered, welcome to our community!

    Is the voice/tel1 light on your modem lit up? Are there any messages on yours phones screen (if it has one)?

  • nextbulding878
    nextbulding878 Posts: 1 Newcomer
    Options

    my land line says no line on my phone

  • William_M
    William_M Posts: 1,107 ✅ Verified Employee Moderator
    Options

    Hi @nextbulding878! Sorry for the trouble with your phone. Have you reboot your modem, and is the tel 1/voice light lit up?

  • Lorijean717
    Lorijean717 Posts: 1 Newcomer
    Options

    I'm having the same trouble connecting to my phone. Tel one is lit up and blinking but still no dial tone. I've rebooted my modem several times and no change.

  • William_M
    William_M Posts: 1,107 ✅ Verified Employee Moderator
    Options

    Hi @Lorijean717, welcome!

    A blinking tel light means it thinks the line is in use or off hook. Please make sure the telephone cord is firmly pushed into your phone and tel 1 port on the modem. If you have a cordless phone, try rebooting it by removing the power cord from the base and plugging it back in, and check for any error messages on the screen of your phone when it comes back on.

Categories