Spectrum Tech finally fixes it!!!

Nick_F
Nick_F Posts: 2 Novice
edited December 2025 in Employee Kudos from Customers

I would like to provide feedback on an exceptional service by one of your Techs!! I have tried over and over again to resolve an issue and Peter fixed my issue. This was above and beyond anything I have ever experienced and my experience with Peter was the best customer service experience I have ever had!! Not only did he spend time trying to figure out the issue. He was able to fix it and my services have been working amazing ever since!! I will never forget this experience! Thank You Peter!!!

Comments

  • Tyleen_Z
    Tyleen_Z Posts: 1,154 ✅ Verified Employee Moderator

    Hello and welcome to the Spectrum Community!

    I am happy to hear that you had a great experience with our customer service agent and that they were able to fix the issues.

    I was able to find the person you spoke with and have sent up your comments for them!

    -Tyleen

  • Nick_F
    Nick_F Posts: 2 Novice

    Thank You Tyleen!! I missed the opportunity to leave feedback yet wanted it to be known that Peter is an amazing customer service agent!

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