Hello @skiatl

The message you are receiving is a power save mode on the cable box. You can go into the Preferences, select Digital Receiver, and select Energy Savings. You can turn off the feature at this location.

Good evening,

As moderator @Edward_T explained the message, "Are you still watching" may appear after several hours of box inactivity on the same channel. There is another reason, some Spectrum locations use a process called "Switched Digital Video" which allows a technology to add more channels without expanding system bandwidth. After a long long time on the same channel the box asks, "Are you still watching?" and than you select the prompt because it wants to know whether or not it should free up the bandwidth for other users in the node. This can be observed by some who live in SDV cable systems, and have the same Music Choice channel on 24x7. If you don't have SDV in your area and power settings for auto-shutoff are off, than you won't see the message at all.

If SDV is the reason, you will have to wait until Spectrum completes "High Split Data" conversion in your area. This will add more bandwidth and Internet speeds, additional channels, and additional customer-integration enhancements. SDV will no longer be needed once this transition comes to your area. For more information about the High Split Project see here:

If you are getting this "Do you want to continue watching message?" constantly, I would recommend a service call to check your signals and test your lines.

Satch

SDV is not going away. As a matter of fact more channels shift to SDV when high-split occurs as they free up capacity for high-split return.

Thank you for this @motorola870!

I had always thought that high split conversions due to increased bandwidth would reduce to eliminate SDV. What about Spectrum systems that don't use SDV? The channels are about 75% standardized across divisions and packages.

Main differences seem to be the locals, and some areas have channels in HD, where other areas don't.

Satch