TV Equipment
TV Equipment
Didn't find what you were looking for?
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
What is causing TV service problems in the upstate NY area?
There have been two service interruptions within the past few days. Channels are either blank or pixelate. I depend on TV at night since I need something that isn't music as background. Service loss is causing me loss of sleep.
Best Answers
-
There have been documented issues with video quality in the area over the last 2 days. Information regarding service impacting events can be located my logging into the online account management tool You can also set notification alerts to inform you of any future issues: Manage how you receive important service-related messages like appointment reminders and outage alerts.
2 -
@deedleann824
Notifications are typically sent for a loss of service. Video being degraded may not generate a notification, but any active alerts would be posted when you log into your account.1
Answers
-
I was never notified about the outages either by phone or email. I do receive email from time to time, so my email is valid.
0 -
Okay, I didn't know that.
0