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LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

How to I leave positive feedback for a customer support agent?

zoe13101
zoe13101 Posts: 1 Rookie
edited December 2025 in Employee Kudos from Customers

I had to call Spectrum today to speak to a customer service representative in order to get help with my account. I spoke with Jose-Maria from South Texas and he was AMAZING! 10/10, give this man a raise. So helpful, polite, and friendly. Thank you Jose!!!

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Best Answer

  • Mo_S
    Mo_S Posts: 583 ✅ Verified Employee Moderator
    Answer ✓

    Hello and welcome @zoe13101,

    Thank you for providing your feedback about the interaction with Jose. We'll make sure this is forwarded.

This discussion has been closed.

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