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LEGACY EMAIL KNOWN ISSUE
There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net
Excellent Customer Care - Nina P
I have to share, what has to be the best customer service I have ever experienced. Nina P. Orlando Call Ctr. was so helpful, so knowledgeable, and such a pleasure to talk with. I’ve worked in the Cell phone and Cable industry for 24+ years, and have never had such professional and helpful care (even from employee account reps). Nina, you exceeded all my expectations and completely crushed my call in needs the first time through. I know we were on the phone a while, but I just could not stop saying thank you, and complementing you in person. Thank you once again, I hope our paths cross again. Gary
Comments
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Hey @GaryJen, welcome to our community! It's great to see Nina left such a positive impression on you. I'll be happy to forward your compliments so she gets the recognition she deserves. Thanks for taking the time to come here with your feedback!
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