Didn't find what you were looking for?


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Darius is the best!!

Annmargaret11_
Annmargaret11_ Posts: 1 Novice
in Employee Kudos from Customers

I was initially frustrated when I first called, but Darius helped calm me down, and that takes a special skill set. He truly went above and beyond to assist me with my issue. After several attempts to resolve the same problem with my account, I finally came across an agent who knows what he’s doing. You’re incredibly lucky to have him on your team. Darius is pleasant, respectful, a great listener, and, above all, very understanding. His commitment to Spectrum shines through in how he speaks with and engages customers, always meeting them where they are. I find that truly inspiring. You need more agents like Darius—he’s a real gem.

Comments

  • Tyleen_Z
    Tyleen_Z Posts: 1,123 ✅ Verified Employee Moderator

    Hello and welcome to the Spectrum Community!

    I'm glad to hear you had such a great experience with Darius. I was able to find your account using your community login and found the agent you spoke with. I will send up the compliment so that he is recognized for his hard work!

    -Tyleen

This discussion has been closed.

Categories