when is my service being turned back on

jillsie Posts: 1 Rookie

May 5 in Connectivity

0

Answers

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  Katrina_L Posts: 211 ✅ Verified Employee Moderator

  May 5 edited May 5

  Good morning @jillsie. We welcome to our community. It does appear that your modem is online and communicating. If you are using your own router you may need to unplug it for 30 seconds.

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