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LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Manage Voice Results in 404 Error

BernardIE5317
BernardIE5317 Posts: 1 Rookie
in Suggestions and Feedback

for past several days May 14 attempting to check voicemail results in 404 Error

Voice access

Check your voicemail and manage your calling features online.

Manage Voice : results in 404 Error

Answers

  • Tyleen_Z
    Tyleen_Z Posts: 1,130 ✅ Verified Employee Moderator

    Hello and welcome to the Spectrum Community!

    I apologize for the issues you're having with checking your voicemail on our website.

    To be sure make sure you're going to our website here and login with your online account login. Then click on Manage Home Phone at the top. From there select the option for Manage Voice under Voice Access. This should bring you to the voicemail page. Let us know if you still get the error going this route.

    -Tyleen

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