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LEGACY EMAIL KNOWN ISSUE
There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net
Cancel autopay and wrong charge
DIKOSHA
Posts: 1 Rookie
Though I disconnected service and returned your equipment, I was charged on June 8,2026 a sum of 40.21$ , I cannot cancel Autopay on your site, it wouldnt let me saying No service. Please advise and return the wrongly charged amount to my credit card. Thank you.
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Comments
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Hello @DIKOSHA;
Welcome to the Community Forums. The Autopay would only charge your card if there was a balance on your account. The autopay makes the payment on the bill due date and it is possible that you had a statement prior to closing your account. When there is no additional charges then you will not receive additional charges. We are not able to modify payments in the Community Forums. You can call our Billing team at 1-855-707-7328 to have it removed.
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