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Lattency problems while playing videogames like cs2

Hello, I saw a post where someone had the same issue as me and hew was able to solve it

Is it possible to have a technician come over to my house to try the same thing to fix it?

this is the link to the post

https://community.spectrum.net/discussion/173454/online-gaming-has-frequent-lag-spikes-w-500mbps-spectrum-ethernet

Answers

  • Renee_T
    Renee_T Posts: 1,018 ✅ Verified Employee Moderator

    Hello @karasu_shoyo

    Welcome to our community! I'm sorry about the internet issues you're experiencing. While we're always happy to get a technician out when needed, we would want to do some troubleshooting with you as the modem isn't showing any issues right now or anything in the logs. Are you using a wired or wireless connection when playing? Also, are you on a PC or console?