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Internet Tips, Resources & FAQs
Tips & Resources for troubleshooting your Internet Speed and Connections
Discussion List
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Why is my Spectrum Internet intermittent, experiencing slow speeds or drops?We put together this post to outline troubleshooting steps to resolve internet issues including int…
Authorized Modems to Use on the Spectrum NetworkHere is a list of modems authorized for use. The list is updated regularly. Authorized Modems to …
Troubleshooting Error Codes on the Spectrum TV App and watch.spectrum.netWe see frequent questions on the Spectrum Community about error codes. I am listing some common iss…
Security SuiteFor more information > Security Suite Features Security Suite uses advanced real-time cloud-bas…
How can I change my public IP address?I'm wondering if it's possible to change the ip address that shows up when I type "whats my IP…Announcement Closed charlie750 14K views 2 comments 0 pointsStarted By charlie750Most recent by egk
How to increase my WiFi signal?I recently moved into a newer larger home with lots of stone and granite. My router is a Ubee DVW…
Internet slower than Spectrum claimsThis post has moved. Please see Why is my Spectrum Internet intermittent or experiencing slow speed…
Port forwarding not workingI have the SAC2V2S router from spectrum and I have added the port forwarding rule through the My Sp…Accepted Answer Closed Bobbie_Comeaux 1.7K views 3 comments 0 pointsStarted By Bobbie_ComeauxMost recent by Bobbie_Comeaux
Blocking URLsHi Everyone, we've searched high and low. Wondering if there is there a way to block certain URLs f…Answered Closed ForzaNapoli 814 views 5 comments 0 pointsStarted By ForzaNapoliMost recent by ForzaNapoli
Does the Sagemcom SAC2V2S have 2.4 GHz and 5GHz? How do I turn them on?I went to Spectrum and exchanged my router to one that they tell me is the most recent router avail…Accepted Answer Closed Yish 24.6K views 20 comments 1 pointStarted By YishMost recent by HelloWorld2021
Confused about authorized modems and WiFi chargesIn order to have WiFi and not be charged $5.00 a month, I understand you need your own router compa…Accepted Answer Closed Reneegogreen 1.6K views 6 comments 0 pointsStarted By ReneegogreenMost recent by dstoffa
Maximizing Your Internet and WiFi SpeedsMaximizing Your Internet and WiFi Speeds Several factors can affect your internet performance: WiF…
Intermittent Internet and TV outagesThis post has moved. Please visit Why is my Spectrum Internet intermittent or experiencing slow s…
Improving Your Wireless SecuritySecuring Your WiFi Router Make sure to use WPA or WPA2 for your WiFi network. WPA (WiFi Protected …
How to Connect to Your Wireless NetworkHow to Connect to Your Wireless Network Connecting to your wireless network is easy. Follow th…
my 5G network has disappearedI was checking connections on my Roku and when I logged in to my desktop, I noticed that my 5g netw…
Help with connection dropping intermittently (daily)This post has moved. Please see Why is my Spectrum Internet intermittent or experiencing slow speed…
Revised - Data to get help from your peersPlease check out Data to get help from your peers before posting!
Intermittent Speeds and InstabilityThis post has moved. Please see Why is my Spectrum Internet intermittent or experiencing slow speed…
wi-fi and range extender - no internetI switched from TW plan to Spectrum plan and Spectrum switched my hardware (modem and router both).…
Reporting Internet AbuseReporting Internet Abuse Internet abuse consists of threats and harassment, viruses, spamming, phi…
Reporting Internet AbuseReporting Internet Abuse Internet abuse consists of threats and harassment, viruses, spamming,…
Reporting Internet AbuseReporting Internet Abuse Reporting Internet Abuse Internet abuse consists of threats a…
Internet slower than Spectrum claimsThis post has moved. Please see Why is my Spectrum Internet intermittent or experiencing slow spe…
IPv6 Frequently Asked QuestionsFAQ Is IPv6 secure? IPv6 has the same inherent security as IPv4. Will my price increas…
