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Internet Tips, Resources & FAQs
Tips & Resources for troubleshooting your Internet Speed and Connections
Why is my Spectrum Internet intermittent, experiencing slow speeds or drops?We put together this post to outline troubleshooting steps to resolve internet issues including int…Announcement Closed James_M 5.2K views 0 comments 1 pointAuthorized Modems to Use on the Spectrum NetworkHere is a list of modems authorized for use. The list is updated regularly. Authorized Modems to …Announcement Closed James_M 292 views 0 comments 0 pointsTroubleshooting Error Codes on the Spectrum TV App and watch.spectrum.netWe see frequent questions on the Spectrum Community about error codes. I am listing some common iss…Announcement Closed James_M 28.3K views 0 comments 2 pointsSecurity SuiteFor more information > Security Suite Features Security Suite uses advanced real-time cloud-bas…Announcement Closed Julia_R 7.5K views 0 comments 2 pointsHow can I change my public IP address?I'm wondering if it's possible to change the ip address that shows up when I type "whats my IP…Announcement Closed charlie750 16.2K views 2 comments 0 pointsHow to increase my WiFi signal?I recently moved into a newer larger home with lots of stone and granite. My router is a Ubee DVW…Announcement Closed ron74 15.2K views 7 comments 0 pointsInternet slower than Spectrum claimsThis post has moved. Please see Why is my Spectrum Internet intermittent or experiencing slow speed…Closed System 86 views 0 comments 0 pointsPort forwarding not workingI have the SAC2V2S router from spectrum and I have added the port forwarding rule through the My Sp…Accepted Answer Closed Bobbie_Comeaux 2.4K views 3 comments 0 pointsBlocking URLsHi Everyone, we've searched high and low. Wondering if there is there a way to block certain URLs f…Answered Closed ForzaNapoli 1.4K views 5 comments 0 pointsDoes the Sagemcom SAC2V2S have 2.4 GHz and 5GHz? How do I turn them on?I went to Spectrum and exchanged my router to one that they tell me is the most recent router avail…Accepted Answer Closed Yish 30.2K views 20 comments 1 pointHow can i fix internet dropping issues?This post has moved. Please see Why is my Spectrum Internet intermittent, experiencing slow speeds …Accepted Answer Closed James_M 3.6K views 0 comments 1 pointCan you change frequency gHz on a Spectrum Router?My Spectrum router is a SAC2V1A and only has one network name. Does that mean I can’t manually chan…Accepted Answer Closed Reneegogreen 18.9K views 3 comments 0 pointsConfused about authorized modems and WiFi chargesIn order to have WiFi and not be charged $5.00 a month, I understand you need your own router compa…Accepted Answer Closed Reneegogreen 2.2K views 6 comments 0 pointsMaximizing Your Internet and WiFi SpeedsMaximizing Your Internet and WiFi Speeds Several factors can affect your internet performance: WiF…Closed Julia_R 357 views 0 comments 1 pointSpectrum TV App won’t connect via wifi on any device... How to fix? SOLVED - Reboot the ModemThe app will connect if I turn on cellular data, but not via wifi. I’m not sure if it’s just not c…Accepted Answer Closed MidwestJulie 1K views 2 comments 5 pointsIntermittent Internet and TV outagesThis post has moved. Please visit Why is my Spectrum Internet intermittent or experiencing slow s…Closed James_M 808 views 0 comments 0 pointsLog into new Hitron E31N2V1 modem ?Hi . So out of the blue I received a new modem and router from Spectrum yesterday. I had no other …Accepted Answer Closed tomseynyc 9.8K views 9 comments 0 pointsMoCA SetupTLDR at bottom As per the subject, I'm trying to setup my MoCA network. I have read that TWC/S…Accepted Answer Closed MisterVic 3.9K views 4 comments 0 pointsIPv6 Internet Connectivity IssueHello, Yesterday, i received an ARRIS SBG6950AC2 modem/router that was purchased from Amazon. …Accepted Answer Closed ibane 7.4K views 9 comments 1 pointImproving Your Wireless SecuritySecuring Your WiFi Router Make sure to use WPA or WPA2 for your WiFi network. WPA (WiFi Protected …Closed Julia_R 378 views 0 comments 2 pointsHow to Connect to Your Wireless NetworkHow to Connect to Your Wireless Network Connecting to your wireless network is easy. Follow th…Closed Julia_R 790 views 0 comments 0 pointsmy 5G network has disappearedI was checking connections on my Roku and when I logged in to my desktop, I noticed that my 5g netw…Closed Lizf 2.7K views 2 comments 0 pointsHelp with connection dropping intermittently (daily)This post has moved. Please see Why is my Spectrum Internet intermittent or experiencing slow speed…Closed James_M 9K views 0 comments 1 pointIntermittent Speeds and InstabilityThis post has moved. Please see Why is my Spectrum Internet intermittent or experiencing slow speed…Closed curtish 182 views 0 comments 0 pointswi-fi and range extender - no internetI switched from TW plan to Spectrum plan and Spectrum switched my hardware (modem and router both).…Closed ccr67 10.2K views 17 comments 0 pointsReporting Internet AbuseReporting Internet Abuse Internet abuse consists of threats and harassment, viruses, spamming, phi…Closed James_M 623 views 0 comments 0 pointsReporting Internet AbuseReporting Internet Abuse Internet abuse consists of threats and harassment, viruses, spamming,…Closed Julia_R 1.5K views 0 comments 0 pointsReporting Internet AbuseReporting Internet Abuse Reporting Internet Abuse Internet abuse consists of threats a…Closed James_M 1.1K views 0 comments 0 pointsInternet slower than Spectrum claimsThis post has moved. Please see Why is my Spectrum Internet intermittent or experiencing slow spe…Closed James_M 1.2K views 0 comments 0 points