My Spectrum App - My Spectrum App Feedback
Feedback for the My Spectrum app on Apple and Android
Discussion List
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Troubleshooting issues with the My Spectrum AppDeleting and reinstalling the app usually resolves most issues. For assistance with the app, inclu…
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Spectrum App Feedback - My SpectrumUse this category to share your feedback about the My Spectrum App for Apple and Android devices. P…
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Removed - How to pay my BillThis discussion was created from comments split from: How to pay my bill.
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Inability to view picture while fast-forward or rewindingCan someone please confirm whether Charter is fixing the issue with the app where we cannot see the…
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Stuck at id.spectrum.net login in My Spectrum iOS app.I get a blank white web page. It used to have a form for me to input my username and password in my…
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What is the new dispute policy on ROKU?When I signed in on the TV app this morning, a notice appeared about a new dispute policy. We are g…
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Streaming app blurry on Samsung tvThe spectrum streaming app on my Samsung TV has been working fine for 3+ years. Today it went blurr…
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Can I find my routers and passwords from my app?I want to use my app to locate the names of my routers and their passwords.
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Getting DGE-1001 on multiple devicesTried re-installing the app, logging in from three different computers and continue to fail. Is the…
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IDID 4002 whil entering the spectrum app?Trying to activate my device and accept the terms and conditions and it keeps saying there’s an err…
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Error Reference Code DGE-1001I keep getting this error code after the new update to the app? I've tried clearing the cache and d…
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Why is My Spectrum App is broken?Connected to Spectrum Wi-Fi and the My Spectrum app will not load. Connecting to my mobile data and…
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Manage devicesI can not pause or unpause in manage my devices
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