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Frequently Asked Questions
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How can I pause and rewind live TV using the Spectrum TV app?
Spectrum TV App Supported Devices
My Spectrum App - My Spectrum App Feedback
Feedback for the My Spectrum app on Apple and Android
Discussion List
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Spectrum App Feedback - My SpectrumUse this category to share your feedback about the My Spectrum App for Apple and Android devices. P…
Answered Patty_jones 91 views 5 comments 0 pointsStarted By Patty_jonesMost recent by HT_Greenfield
My Spectrum App will not open for me. It just loads for minutes & wont do anything.I have uninstalled & reinstalled, reset my phone & permantly deleted the app off the app st…
My Spectrum App will not openThe My Spectrum app will not open. I had to change my login info and ever since then the app will n…
Constant loading and XTVP-4002This app constantly has to buffer or it will stop every few minutes. Tried everything, thinking of…
Answered Closed Dunderwood54 118 views 1 comment 0 pointsStarted By Dunderwood54Most recent by Lyn_T
Resetting modem remotelyI used to be able to reset my modem using the Android Spectrum app, but it is no longer an option. …
My Spectrum App opens browser and nothing elseI'm having trouble logging into the My Spectrum app. I was able to log into it once when we first r…
How do I manually do what the wireless profile installation does in the broken My Spectrum app?Since the new My Spectrum app does not currently support installing the wireless profile, is there …Answered ✓ Closed ephemeral10 152 views 2 comments 0 pointsStarted By ephemeral10Most recent by ephemeral10
My Spectrum - My wifi profile - missingI have searched and everything I can find does not have an answer except try the new version. Thos…Answered ✓ Closed Testname_1 385 views 4 comments 1 pointStarted By Testname_1Most recent by genegnet
Trouble with bill payHave tried multiple times to pay my bill on the app and keep getting different error messages. Trie…
My Spectrum app on Android broken?For more than a year now I have repeatedly downloaded, logged in, and tried to use the My Spectrum …
