My Spectrum App - My Spectrum App Feedback
Feedback for the My Spectrum app on Apple and Android
Discussion List
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Troubleshooting issues with the My Spectrum AppDeleting and reinstalling the app usually resolves most issues. For assistance with the app, inclu… -
Spectrum App Feedback - My SpectrumUse this category to share your feedback about the My Spectrum App for Apple and Android devices. P…
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StatementsI need paper statements I want to convert my account and to receive a in mail paper statement, I at… -
Why do I continually need to change my password?Having to reset your password EVERY TIME YOU WANT TO WATCH SOMEWHERE OTHER THAN HOME - IS THIS BEIN…
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The ‘My Spectrum App’ will not rotate to landscape orientation.The My Spectrum App is the only app on my 9th generation Apple iPad that will not rotate to landsca…
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Why am I getting a message saying 'Plan Unavailable' and 'Unable to Display Equipment' ?On the 'Services' button at the bottom of the app, I get a message saying 'Plan Unavailable' and 'U…
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New version of My Spectrum not working correctly.The new version of the My Spectrum app 12.5.1 doesn't allow landscape view on iPad. I have always …
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Inability to view picture while fast-forward or rewindingCan someone please confirm whether Charter is fixing the issue with the app where we cannot see the…
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What is the new dispute policy on ROKU?When I signed in on the TV app this morning, a notice appeared about a new dispute policy. We are g…
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Streaming app blurry on Samsung tvThe spectrum streaming app on my Samsung TV has been working fine for 3+ years. Today it went blurr…
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Getting DGE-1001 on multiple devicesTried re-installing the app, logging in from three different computers and continue to fail. Is the…
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Why is My Spectrum App is broken?Connected to Spectrum Wi-Fi and the My Spectrum app will not load. Connecting to my mobile data and…
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Manage devicesI can not pause or unpause in manage my devices
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