Spectrum Archives: 2020 - Present
Spectrum Archives: 2020 - Present
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V8.8 cannot connect over WiFi IGE-9000
Had this issue on 8.7 , I upgraded to latest version wen I launch the app it errors out unable to complete request. IPad Pro 12.9 iOS 14.0.1, iPhone 11 Pro iOS 14.0.1. I am on m Spectrum WiFi and cannot connect. Same issue happens with My Spectrum app, I also cannot sigh in to Spectrum.net login never returns. Continue to be unable to use app
Best Answer
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The issue turned out to be a modem authentication issue and was resolved by rebooting the modem and router.
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Answers
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In the spectrum TV app it returns the IGE-9000 error. In the my spectrum app it never return just see spinning in progress. I tried other devices and direct connected PC via Ethernet cable to router and spectrum.net login does not finish just have spinning wheel
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I have private messaged you. The issue you are having sounds like a username issue. We will be able to look into that with you once we have gotten some more information from you.
Julia_R
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The issue turned out to be a modem authentication issue and was resolved by rebooting the modem and router.
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