Can’t stream from iPad or apple x to tv anymore - SOLVED

MattezzoMattezzo Posts: 5 ✭✭
edited November 2020 in Spectrum TV App Feedback - Apple Nov 07, 2020

I used to be able to stream to my lg OLED tv using airplay. I used my iPad or iPhone X. Only the spectrum news channel works. I have called apple, spectrum, and lg. Apple and lg told me it’s the app. Spectrum walked me through uninstalling app resetting modem etc...any suggestions?

Best Answer

  • James_MJames_M Posts: 2,563 ADMIN
    Nov 10, 2020 Accepted Answer

    Yes, the error codes sound like they are throwing permission errors. LG smart tv's are not supported for the Spectrum TV App or cloudDVR. If you have internet access on the TV through a browser, you may be able to launch watch.spectrum.com from the TV browser.

Replies

  • James_MJames_M Posts: 2,563 ADMIN
    Nov 09, 2020

    Does the issue only occur when you attempt to use airplay? Does the app work otherwise on the Apple devices when you launch the app just on the device?

  • MattezzoMattezzo Posts: 5 ✭✭
    Nov 09, 2020

    The issue occurs when using airplay. Spectrum news channel 1, espn channel 24, and cnn work fine no problem. No other channels load. They give the timeout slp-999 error. Or when trying to use cloud DVR I get icd-1002. Hbo max Netflix etc all work fine using airplay. I called apple and lg they both said it sounds like a permission problem from app. I’ve called spectrum customer service and reinstalled apps made sure my apps up to date etc...I tried on demand Pearl Harbor and that worked...the app using on my computer freezes a lot not using airplay on windows based system non apple.

  • MattezzoMattezzo Posts: 5 ✭✭
    Nov 09, 2020

    FYI...I tried cbs all access and it did nothing work I’m guessing it’s because I logged in with spectrum as my provider...

  • James_MJames_M Posts: 2,563 ADMIN
    Nov 09, 2020

    Have you also tried restarting the modem?

  • MattezzoMattezzo Posts: 5 ✭✭
    edited November 2020 Nov 10, 2020

    Yes. I had a tech come out.(spectrum tech) They said they are not sure about app. We deleted and made sure current version. Here is an example. ESPN works fine. But no other channels come in...

    My cloud dvr does not work but on demand does.

    they said emailing you the app dept might help.


    thanks for your help btw!

  • MattezzoMattezzo Posts: 5 ✭✭
    Nov 10, 2020

    Here is an example of trying to load some of my cloud based dvr...it try’s to load and the seconds rock back and forth like it’s stuck


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