DVR not showing in app - Solved
This problem has been ongoing for the better part of a year, but I've been too lazy to deal with it until now. To start at the beginning, I had an issue with our DVR, so it was taken to the local store and exchanged out. I believe somehow the id, or however it's identified, was mis-entered into the system so it doesn't show up in the app. I hope someone here can point me in the right direction. I've tried calling support, but they keep telling me that everything looks fine in the system and nothing can be changed. I really don't want a tech to have to come out for an app issue. Thanks in advance for any help someone here can give me.