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What is error code WLC-1007 ?
tomac
Posts: 4 Spectator
Best Answer
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Steph_S
Posts: 490 Moderator
Thank you for that information @tomac. If you are using Safari as your Browser? If so, please go to Settings, click your Name and select Private Relay. Please turn this off and then close/re-open the Internet Browser and try again. Please let me know if you experience any further trouble.
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Replies
Hello @tomac
Welcome to our community! I'm sorry to hear about the issues with our website. The WLC-1007 error is a generic error that there was an issue with the authentication process. Have you attempted any troubleshooting, such as rebooting your modem and router yet?
I got a message something about iCloud changed something and only certain channels are available. I get some channels but not others.
HELP, please
Steph_S wrote:
Thank you for that information @tomac. If you are using Safari as your Browser? If so, please go to Settings, click your Name and select Private Relay. Please turn this off and then close/re-open the Internet Browser and try again. Please let me know if you experience any further trouble.
Thank you very much. That solved my problem.
You are a genius !!!
tomac
I did as you suggested. I turned OFF private Relay.
BTW unchecking it does NOT turn it off.
One needs to click on Options to permanently turn it OFF and
then select TURN OFF Private Relay.
if one only unchecked private relay, it comes back ON of its on accord.
Hope this info helps other people with this same problem.
Thank you for the update @tomac and for providing the additional steps needed. I hope that you have a great day!