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I keep getting a message about a VPN when I try to open the Spectrum TV app

SLynn22
SLynn22 Posts: 1 Newcomer
edited January 2023 in Spectrum Archives: 2020 - Present

Hello! Whenever I try to open the Spectrum TV app, I keep receiving a message about a VPN. I attached a screenshot of the message. The only VPN I have on my phone is for an app called "Lookout Mobile Security". How do I fix this so I can access the app?

Thank you!

Screenshot_20220307-115614_Spectrum TV.jpg


Answers

  • James_M
    James_M Posts: 4,698 ✅ Verified Employee Moderator

    Hi and welcome!

    If you go into phone settings, you can turn off VPN. Then try relaunching the app.

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