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How can I pause and rewind live TV using the Spectrum TV app?
Spectrum TV App Supported Devices
Spectrum TV app stopped working on iPhone

Recently the app stopped working on my iPhone that has iOS version 15.4. I get the following message when I click to open the app: Error Please turn off the proxy server, and then restart the app. Reference code: IFE-1003.
I cannot find anything here or elsewhere on the web regarding this code, so am at a loss as to what to do. I removed the app and reinstalled. I check the proxy server settings for the Wi-Fi and it is set to off.
Also, the app still works on my iPad with iOS version 12.4.9.
There must be something I am missing. Please help.
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James_M Posts: 4,034 ADMIN
Hi and welcome!
There is currently a known issue impacting the Spectrum TV app. Our engineers are working on a fix and will have the app restored as soon as possible.
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Replies
have you tried to reinstall the app on your phone?
Yes I have, before I updated the iOS and after. Was hoping the iOS update and reinstalling the app was the fix, but it did not work. Any other suggestions?
James_M, thanks. Is this due to later versions of iOS? I am guessing this, since it is still working with my iPad still on v12.