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Frequently Asked Questions
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When did Spectrum change the billing description from "Spectrum" to "Charter Services"?
How can I pause and rewind live TV using the Spectrum TV app?
Spectrum TV App Supported Devices
Hurricane Ian Update
Get the latest updates on storms affecting service in your area.
For customers in areas in the storms path, including Southwest and Central Florida, if your services are impacted, we are working to restore your service as soon as safely possible.
Live streaming is available free of charge for the duration of Hurricane Ian coverage whether or not you subscribe to Spectrum, on our websites at baynews9.com or mynews13.com and on our Spectrum News app which
can be downloaded at spectrumnewsapp.com
Our Spectrum WiFi access points will be available to the public at no cost from September 28-October 2 in Florida, Georgia and South Carolina
How do I go about getting a Cloud DVR?
I'm new to Spectrum and would love to be able to record shows. I had been with Dish and loved their features of being able to pause live TV and to record several shows at one time. I miss those features terribly. I am using the streaming service without a cable box. Am I correct in understanding that I need a Cloud DVR? Thank you in advance for any help.🙂