Advanced Search Options
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Frequently Asked Questions
(Quick links to the current most searched topics)
When did Spectrum change the billing description from "Spectrum" to "Charter Services"?
How can I pause and rewind live TV using the Spectrum TV app?
Spectrum TV App Supported Devices
Hurricane Ian Update
Get the latest updates on storms affecting service in your area.
For customers in areas in the storms path, including Southwest and Central Florida, if your services are impacted, we are working to restore your service as soon as safely possible.
Live streaming is available free of charge for the duration of Hurricane Ian coverage whether or not you subscribe to Spectrum, on our websites at baynews9.com or mynews13.com and on our Spectrum News app which
can be downloaded at spectrumnewsapp.com
Our Spectrum WiFi access points will be available to the public at no cost from September 28-October 2 in Florida, Georgia and South Carolina
I can't find a way to schedule a recording using a date start-stop time and channel on Cloud DVR
The Cloud DVR appears to me to have a significant limitation where I cannot find a way to schedule a recording using a date / start-stop time or length and channel. There are times when I need schedule a recording of a program and the title for the program is not available in the guide or somehow it title name changes for example a sporting event gets rained out and is rescheduled for the next day sometime like today’s nascar race where the conclusion is rescheduled to tomorrow beginning at 12:00 pm on ch 75 FS1. I have tried to select the current item in the guide for the timeframe with limited success.. Issues like the time frame being different or the title is updated and does not match my selection make it difficult. If I could just enter a date / start-stop time or length and channel like on a conventional DVR it would be much easier. If there is a way please help me. Thanks in advance.