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My Spectrum App Error IDID-3210

dpeters99dpeters99 Posts: 1 Newcomer
edited June 7 in Troubleshooting the My Spectrum App May 10, 2022

I am unable to sign in to the my spectrum app. Any efforts to sing in are met with the error message "We're sorry, we're unable to sign you in. Please try again later. IDID-3210" I have been trying to sign in to the app for over 24 hours now. How long is later?

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Replies

  • James_MJames_M Posts: 3,641 ADMIN
    May 10, 2022

    Hi and welcome!

    IDID-3210 is an authentication error. Have you made any recent changes to your account? For example, if you recently closed an account, access to the account will be restricted.

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