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My Spectrum App Error IDID-3210

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dpeters99
dpeters99 Posts: 1 Newcomer
edited January 2023 in Spectrum Archives: 2020 - Present

I am unable to sign in to the my spectrum app. Any efforts to sing in are met with the error message "We're sorry, we're unable to sign you in. Please try again later. IDID-3210" I have been trying to sign in to the app for over 24 hours now. How long is later?

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  • James_M
    James_M Posts: 4,718 ✅ Verified Employee Moderator
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    Hi and welcome!

    IDID-3210 is an authentication error. Have you made any recent changes to your account? For example, if you recently closed an account, access to the account will be restricted.

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