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Since Spectrum merged Spectrum mobile with My Spectrum apps, only mobile account shows
A few weeks ago Spectrum merged Spectrum Mobile with My Spectrum app. I have always been able to use each individually and control internet settings without any issues. However, since the merger, I can no longer access my internet settings via My Spectrum app or Spectrum.net. Only the mobile account shows up. I called customer service and they connected me to an app technical service rep who explained that it was likely an issue with the app and that an updated version would release within 48 hours. That was a week ago. I still cannot access my internet settings via app or online. Anyone else have this issue? I've tried deleting and reinstalling app. Resetting modem/router provided by spectrum. Still nothing. Any help would be appreciated.