Why is the spectrum tv app missing TBS?

stewybaby

Renee_T

Hello @stewybaby

Welcome to our community! Is the TBS channel missing from your guide entirely or is it not tuning to the channel when you select it? Do you have any guide filters turned on?

user158

It's missing from my guide entirely without any filters.

James_M

@user158

What troubleshooting have you tried?

user158

On my Roku devices, I uninstalled and reinstalled app. Now the previous channel function does not work.

Tbs is back on my android phone and Web, but not Roku.

James_M

Have you tried resetting the Roku from the settings menu?

user158

NVM, I just unplugged and plugged in the Roku, and all is well.

Randy_S

Very good. Thank you for letting us know @user158

Randy