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Why is the spectrum tv app missing TBS?

stewybabystewybaby Posts: 1 Newcomer
edited March 15 in Spectrum Archives: 2020 - Present Nov 20, 2022


Best Answer

  • Renee_TRenee_T Posts: 427 Moderator
    Nov 21, 2022 Answer ✓

    Hello @stewybaby


    Welcome to our community! Is the TBS channel missing from your guide entirely or is it not tuning to the channel when you select it? Do you have any guide filters turned on?

Replies

  • user158user158 Posts: 3 Spectator
    edited November 2022 Nov 28, 2022

    It's missing from my guide entirely without any filters.

  • James_MJames_M Posts: 3,944 ADMIN
    Nov 29, 2022

    @user158

    What troubleshooting have you tried?

  • user158user158 Posts: 3 Spectator
    Nov 29, 2022

    On my Roku devices, I uninstalled and reinstalled app. Now the previous channel function does not work.

    Tbs is back on my android phone and Web, but not Roku.

  • James_MJames_M Posts: 3,944 ADMIN
    Nov 29, 2022

    Have you tried resetting the Roku from the settings menu?

  • user158user158 Posts: 3 Spectator
    Nov 29, 2022

    NVM, I just unplugged and plugged in the Roku, and all is well.

  • Randy_SRandy_S Posts: 463 Moderator
    Nov 29, 2022

    Very good. Thank you for letting us know @user158

    Randy

This discussion has been closed.