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Why is the spectrum tv app missing TBS?

stewybaby
stewybaby Posts: 1 Newcomer


Best Answer

  • Renee_T
    Renee_T Posts: 615 ✅ Verified Employee Moderator
    Answer ✓

    Hello @stewybaby


    Welcome to our community! Is the TBS channel missing from your guide entirely or is it not tuning to the channel when you select it? Do you have any guide filters turned on?

Answers

  • user158
    user158 Posts: 3 Spectator
    edited November 2022

    It's missing from my guide entirely without any filters.

  • James_M
    James_M Posts: 4,514 ✅ Verified Employee Moderator

    @user158

    What troubleshooting have you tried?

  • user158
    user158 Posts: 3 Spectator

    On my Roku devices, I uninstalled and reinstalled app. Now the previous channel function does not work.

    Tbs is back on my android phone and Web, but not Roku.

  • James_M
    James_M Posts: 4,514 ✅ Verified Employee Moderator

    Have you tried resetting the Roku from the settings menu?

  • user158
    user158 Posts: 3 Spectator

    NVM, I just unplugged and plugged in the Roku, and all is well.

  • Randy_S
    Randy_S Posts: 514 Spectrum Employee

    Very good. Thank you for letting us know @user158

    Randy

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