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When did Spectrum change the billing description from "Spectrum" to "Charter Services"?
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Hurricane Ian Update
Get the latest updates on storms affecting service in your area.
For customers in areas in the storms path, including Southwest and Central Florida, if your services are impacted, we are working to restore your service as soon as safely possible.
Live streaming is available free of charge for the duration of Hurricane Ian coverage whether or not you subscribe to Spectrum, on our websites at baynews9.com or mynews13.com and on our Spectrum News app which
can be downloaded at spectrumnewsapp.com
Our Spectrum WiFi access points will be available to the public at no cost from September 28-October 2 in Florida, Georgia and South Carolina
Error on first account login attempt
I'm a new internet customer and created an account several days ago. Each time I try to log in I get the following error:
We're sorry, something didn't work quite right. Please try again. IDCE-1013.
When I try again the log in is successful. Try chat but you apparently never get to an agent. Anyone have any idea what might be causing this?