ICF-9000

jrgibson7
jrgibson7 Posts: 1 Newcomer
edited August 2 in Spectrum TV App Feedback - Apple Devices & Apple TV

I’m at home connected to my home wifi (Spectrum). Every time I open the Spectrum TV app I instantly get an error message- icf-9000. I closed the app, rebooted my iPhone. I removed the app and added it back, still the same icf-9000.

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  • Satch
    Satch Posts: 5,159 Contributor
    edited July 8

    Welcome to our Forum, @jrgibson7!

    According to the Spectrum information database, this ACF-9000 error is associated with an outage, or recent connection outage in your area. To resolve this, unplug your modem, wait for five minutes, than do the same with your router if applicable. Wait for modem to reconnect first, than reconnect your router.

    If this does not resolve this issue, uninstall and reinstall the app again. More information here:

    https://community.spectrum.net/discussion/167955/apple-tv-acf-9000-error-code

    If after all this, and you are still getting this error, report back, and a moderator will look at your account and determine next steps.

    Satch

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