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Frequently Asked Questions
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When did Spectrum change the billing description from "Spectrum" to "Charter Services"?
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Spectrum TV App Supported Devices
Hurricane Ian Update
Get the latest updates on storms affecting service in your area.
For customers in areas in the storms path, including Southwest and Central Florida, if your services are impacted, we are working to restore your service as soon as safely possible.
Slow Speeds
Discussion List
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Hitron EN2251 connects at 100Mbps when plugged into 1000 Mbps WAN port on routerI recently had to replace a failed Spectrum modem (Arris TM1602) which worked fine with my Linksys …Answered ✓ Closed MrVivona 425 views 5 comments 0 points
Why is my Spectrum Internet intermittent, slow or drops? Internet and WiFi Speeds TroubleshootingWe put together this post to outline troubleshooting steps to resolve internet issues including int…Announcement Closed James_M 21.8K views 0 comments 1 point
How can i fix internet dropping issues? Internet TroubleshootingThis post has moved. Please see Why is my Spectrum Internet intermittent, experiencing slow speeds …Answered ✓ Closed James_M 3.8K views 0 comments 1 point
