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Why am I hearing that some of my Disney-owned TV channels, including ESPN, may go away?
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Time to start receiving a credit on the Monthly bill! It’s far too high to start with and without ESPN/ Disney it’s not worth even having spectrum cable. Cable is simply a convenience that’s easily replaced by a few apps! I mostly watch ESPN, Disney+, and Netflix and my streaming bills cover those!
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I too plan to discontinue Spectrum! It's ridiculous how they keep on adding charges and trying to convince me that I should be happy that I'm getting some kind of bs promotion. Not done yet only because I need time to bring this stupid box back to the store. I'll close this account soon!!!
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Since we have lost the Disney owned channels, we, the customers, should not have to pay for them. Those channels were the only channels I watched. Now I am continuing to pay an amount for cable that was already over priced before we lost these channels, and now I am paying that amount for channels I care nothing about. If you look at the channel listing, we, the customers, are paying for duplicate channels, or more, of the exact same channel. They make you think you are getting this huge package of channels, but really, you are not, maybe not even half of what Spectrum leads you to believe that you are getting. Now that the Disney owned channels are gone, it would only be right that our bill reflects that huge loss, by reducing our monthly bills. In fact, I am demanding a refund of the current bill for those channels, and would like an accounting that shows just what we actually pay for each and every channel Spectrum claims we get in our packages. It is our right to know!
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The dispute largely boils down to cost and flexibility. Disney has long provided its channels to Charter for a high premium. The previous deal between the two companies cost Charter $2.2 billion annually. During this negotiation, Charter agreed to Disney’s rate increases in exchange for bundling ad-supported streaming apps with packaged linear products. Disney declined this offer, but offered Charter an extension to keep its networks on the cable provider during negotiations. That was declined by Charter, hence the lawsuit.
Following the failed negotiation, Disney urged Charter’s 14.7 million subscribers to ditch cable for Hulu with Live TV. It should be noted that the streaming option is majority owned by Disney.
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We are really unhappy about being steered to pay for another service to get ESPN etc when we should be getting these included as they have been. If I am going to pay for YouTube tv why should I keep paying for Spectrum? Hmm.. now there’s an idea. The only ones who suffer in these disputes are the consumers.
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I just got off the phone with a Spectrum rep discussing the Disney fiasco. They generously offered me a $15 discount! What a joke! The amount that we pay to them is ludicrous and $15 is not going to keep customers with all of the streaming services available. Spectrum needs to support existing customers before they no longer have any.
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The unfortunate thing is that we have to call and get the credit. I just received my Sept 3 - Oct 2 bill and the Broadcast and Sports Surcharge went up $3.00. Effectively paying more for less. The bill should have gone DOWN $15 until the matter is resolved. They want to pro-rate a partial month service when they sign a carriage deal? That's fine. It should be illegal to charge us for service they cannot deliver.
Now for the dispute side of things... Disney/ESPN (as with every other provider) forces the cable company to bundle and put on the basic tier to say they have more potential viewers and it drives the cost down per subscriber. I agree that those of us that don't watch XYZ shouldn't have to pay. That's where this is going in the long run as you'll start paying higher fees direct to the provider and cable will have to adapt. It's great that Spectrum says they're doing this for the consumer but in the end the Cable Co and the Provider will win and we get to pay more for less.
I'm contemplating switching to DTV Stream right now as they're the ones that carry what I want to watch. Time will tell....
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If Spectrum is really on "our side" meaning customers then why isn't the company automatically refunding every customer the money and those whom have the extra sports package their money or at least a prorated amount. It seems to me this is the cable version of a dine and ditch. We should not have to call customer service and wait on hold for an hour asking for a refund. And next month there should be no charge as you are not paying Disney anything.
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I'll figure out my programming situation - don't give in to the Disney thugs! We're all struggling to pay our bills, a significant increase will kill us!!
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They make it difficult to get ahold of someone. Their so-called chat is just a computer with multiple choice responses available to their customers. None of which was “give me back the money I paid for content I am not receiving”.
The US Open is oven Sunday. America’s only major tennis tournament. It’s too late to ever regain your customer’s loyalty.
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Of the 1,500 channels that Spectrum provides, I watch 2 (and they both begin with the letter E). I'm giving Spectrum until the first Monday Night Football game to get this resolved with Disney, if they are still dark at kickoff I'm switching Tuesday morning. It's a bummer, we really do enjoy cable, as opposed to clicking around on apps, but as it stands now I haven't even turned the TV on in 7 days, except to check ESPN to see if the message has "magically" disappeared.
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Get an ESPN deal done, there is no way that nationwide the $80 billion dollar a year cable conglomerates can't make cuts and continue to provide service. Sling Orange is $20 so I will take my $15 credit and guess where my business and tv watching is going and based on what they offer and it's cheaper than cable bills for what I watch, I may not return.
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SPECTRUM needs to just get ESPN back ASAP.
I'm looking to end my account if they don't settle soon. This is messed-up.
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For as long as you have been gouging me With fees on everything even actual modems to connect to your service at ridiculous price ten times what it would cost me to buy one. I think the $15 credit should exist on the bill until you can workout your problems with Disne.
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Why can't I get someone from Spectrum to answer my call regarding this issue. They automatically hang up on me. My bill keeps going up and fewer channels are now unavailable. On a fixed income and they want to offer FUBO to add $70.00 more to my account. Not O.K.
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If spectrum is no longer paying for disney/espn, then why are spectrum customers not receiving a discount on our bills?
Spectrum states that disney/espn was already very expensive for them. They are saving a whole lot of money and just keeping it. They are making more and we are getting much less. Not fair or equitable
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Everything I can find and read about why Disney channels are pulled from Spectrum is that Spectrum won’t negotiate I good faith. Spectrum makes more than enough money by over charging us as it is for such a simple service. Get off your ass Spectrum and get back with Disney and work things out. This is a good way to lose customers.
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