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Frequently Asked Questions
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How can I pause and rewind live TV using the Spectrum TV app?
Spectrum TV App Supported Devices
Modem
Discussion List
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How to get a website on Security Shields whitelist?EDIT: Solution found at: Unblock Website | Spectrum Support I am a freelance and hobbyist web devel…Closed dopesthost 51 views 2 comments 0 points
Motorola MB8611 with 1gig service frequently dropping connection and rebootingGood morning. Similar to another user experiencing problems with this exact model, our home interne…Answered Closed OtherSarah5 697 views 11 comments 0 points
I don’t remember which store location I picked to pick up my modem from.I made an account yesterday and subscribed to wifi. I picked to have my modem picked up instead of …Answered ✓ Closed Cyklops 53 views 1 comment 0 points
How to update firmware on Arris SB8200 modem?Just had a chat with a Spectrum support agent who told me they won't push a firmware update for 3rd…Answered Closed bcrudisill 1.8K views 4 comments 0 points
Experiencing extremely high ping and packet loss. Please help!After hours and hours of troubleshooting and trying every possible fix from various forums, I am st…Answered ✓ Closed Stout_likethebeer 565 views 1 comment 0 points
watch.spectrum.net not loading on Safari via desktop MacI swapped my old DOCSIS 3.0 modem for a 3.1 modem 4 weeks ago today; today watch.spectrum.net would…Answered Closed scottmk 182 views 2 comments 0 points
Wifi RepeaterHello! I bought a CC Vector RV wifi repeater system for my barn. I am getting a great signal using …Answered Closed ThomasR 141 views 2 comments 0 points
Internet disconnects multiple times a dayHello, I seem to have an issue similar to others here where my internet connection drops out multip…Answered Closed OhioHasCorn 2.4K views 6 comments 0 points
When to expect a Netgear Firmware update?Does anyone know the latest firmware Spectrum has released for the AC1900 WiFi Cable Modem Router (…Answered ✓ Closed Brocodd24 1.9K views 9 comments 5 points
Hitron EN2251 connects at 100Mbps when plugged into 1000 Mbps WAN port on routerI recently had to replace a failed Spectrum modem (Arris TM1602) which worked fine with my Linksys …Answered ✓ Closed MrVivona 1.4K views 5 comments 0 points
