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Frequently Asked Questions
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How can I pause and rewind live TV using the Spectrum TV app?
Spectrum TV App Supported Devices
Modem
Discussion List
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How to update firmware on Arris SB8200 modem?Just had a chat with a Spectrum support agent who told me they won't push a firmware update for 3rd…Answered Closed bcrudisill 395 views 4 comments 0 pointsExperiencing extremely high ping and packet loss. Please help!After hours and hours of troubleshooting and trying every possible fix from various forums, I am st…Answered ✓ Closed Stout_likethebeer 157 views 1 comment 0 pointswatch.spectrum.net not loading on Safari via desktop MacI swapped my old DOCSIS 3.0 modem for a 3.1 modem 4 weeks ago today; today watch.spectrum.net would…Answered Closed scottmk 81 views 2 comments 0 pointsInternet frequently stops, except for Google websitesAbout once or twice a day, my Spectrum internet goes out, other then specific Google-owned websites…Answered Closed mattfivezero 125 views 3 comments 0 pointsWifi RepeaterHello! I bought a CC Vector RV wifi repeater system for my barn. I am getting a great signal using …Answered Closed ThomasR 103 views 2 comments 0 pointsInternet disconnects multiple times a dayHello, I seem to have an issue similar to others here where my internet connection drops out multip…Answered Closed OhioHasCorn 817 views 6 comments 0 pointsWhen to expect a Netgear Firmware update?Does anyone know the latest firmware Spectrum has released for the AC1900 WiFi Cable Modem Router (…Answered ✓ Closed Brocodd24 1.4K views 9 comments 5 pointsHitron EN2251 connects at 100Mbps when plugged into 1000 Mbps WAN port on routerI recently had to replace a failed Spectrum modem (Arris TM1602) which worked fine with my Linksys …Answered ✓ Closed MrVivona 1K views 5 comments 0 pointsWhy is my Spectrum Internet intermittent, slow or drops? Internet and WiFi Speeds TroubleshootingWe put together this post to outline troubleshooting steps to resolve internet issues including int…Announcement Closed James_M 28.7K views 0 comments 1 pointBlocking URLsHi Everyone, we've searched high and low. Wondering if there is there a way to block certain URLs f…Answered Closed ForzaNapoli 5.6K views 5 comments 0 points