Didn't find what you were looking for?
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Modem
Discussion List
-
Intermittent internet outagesI have been trying to fix my intermittent internet outages. I have tried running a new line to my m…
-
Thanks!I’d like to leave a compliment for the technician that came to help me this evening. Matthew, in th…
-
How can I get an updated modem?I received a postcard from Spectrum saying I need to update my modem, based on my account informati…
-
Twitch Dropping Thousands of Frames and Unable to Stream on $103 Spectrum Ultra ConnectionHello, I've been struggling with dropped frames and connection issues with Twitch since I started s…
-
No Outlets Working for Spectrum Internet ModemI recently ordered the Spectrum 1GB plan, I do not have any cable outlets but have a wire that was …Answered Closed mtrevor380 90 views 1 comment 0 points Most recent by James_M Managing and Using your Spectrum Account
-
Very Frequent Ping DropsHello all, I already had two technicians from Spectrum coming in trying to solve the issue, both of…
-
Netgear C7800 Firmware UpdateI have contacted Spectrum support multiple times about receiving an updated firmware for my owned m…
-
New Modem ReceivedI received a new Spectrum modem the other day and then text messages to install it. I have always …
-
Sudden Ping SpikesAfter getting sent a new modem and setting it up and activating it I have been getting random ping …
-
Recommended Power-up Sequence Results in Internet Speed RestrictionProblem: When I follow the power-up sequence (modem first, wait for a stable Online status indicato…
-
WiFi router interfacehelp me access advance WiFi router interface without pc or app. New to this configuration stuff so…Answered ✓ Closed Prtgnetmon1___ 324 views 3 comments 0 points Most recent by Renee_T Internet 2024 Archive
-
Why did Spectrum "upgrade" me from DOCSIS 3.1 to DOCSIS 3.0 modem?Hello! I have a Motorola MB8611 DOCSIS 3.1 modem (I own it) that has been working fine. For the pa…Answered ✓ Closed jbhtexas 4K views 6 comments 0 points Most recent by MMac Spectrum Archives: 2020 - Present
-
Unable to change wifi name and password due to unavailable statusI just activated my spectrum provided modem and router yesterday. The wifi works and I want to chan…Answered ✓ Closed b_moore 1.4K views 3 comments 0 points Most recent by Steph_S Spectrum Archives: 2020 - Present
-
Motorola MB8611 with 1gig service frequently dropping connection and rebootingGood morning. Similar to another user experiencing problems with this exact model, our home interne…Answered Closed OtherSarah5 2.4K views 11 comments 0 points Most recent by Hammerfest Spectrum Archives: 2020 - Present