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Frequently Asked Questions
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How can I pause and rewind live TV using the Spectrum TV app?
Spectrum TV App Supported Devices
Modem
Discussion List
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How to update firmware on Arris SB8200 modem?Just had a chat with a Spectrum support agent who told me they won't push a firmware update for 3rd…Answered Closed bcrudisill 395 views 4 comments 0 points
Experiencing extremely high ping and packet loss. Please help!After hours and hours of troubleshooting and trying every possible fix from various forums, I am st…Answered ✓ Closed Stout_likethebeer 157 views 1 comment 0 points
watch.spectrum.net not loading on Safari via desktop MacI swapped my old DOCSIS 3.0 modem for a 3.1 modem 4 weeks ago today; today watch.spectrum.net would…Answered Closed scottmk 81 views 2 comments 0 points
Internet frequently stops, except for Google websitesAbout once or twice a day, my Spectrum internet goes out, other then specific Google-owned websites…Answered Closed mattfivezero 125 views 3 comments 0 points
Wifi RepeaterHello! I bought a CC Vector RV wifi repeater system for my barn. I am getting a great signal using …Answered Closed ThomasR 103 views 2 comments 0 points
Internet disconnects multiple times a dayHello, I seem to have an issue similar to others here where my internet connection drops out multip…Answered Closed OhioHasCorn 817 views 6 comments 0 points
When to expect a Netgear Firmware update?Does anyone know the latest firmware Spectrum has released for the AC1900 WiFi Cable Modem Router (…Answered ✓ Closed Brocodd24 1.4K views 9 comments 5 points
Hitron EN2251 connects at 100Mbps when plugged into 1000 Mbps WAN port on routerI recently had to replace a failed Spectrum modem (Arris TM1602) which worked fine with my Linksys …Answered ✓ Closed MrVivona 1K views 5 comments 0 points
Why is my Spectrum Internet intermittent, slow or drops? Internet and WiFi Speeds TroubleshootingWe put together this post to outline troubleshooting steps to resolve internet issues including int…Announcement Closed James_M 28.7K views 0 comments 1 point
Blocking URLsHi Everyone, we've searched high and low. Wondering if there is there a way to block certain URLs f…Answered Closed ForzaNapoli 5.6K views 5 comments 0 points
