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Intermittent Latency Issues While GamingI am experiencing intermittent latency issues during online gaming sessions, specifically while pla…Owimyr 9 views 2 comments 0 pointsSB8200 Firmware updateSo I brought my modem from a previous Xfinity setup to Spectrum and in the beginning everything was…Closed core 202 views 8 comments 0 pointsExpiring ECA Certificates in Customer Owned ModemsAll, I understand that customer owned equipment is allowed on the Spectrum network, and that list i…Accepted Answer Closed dstoffa 202 views 2 comments 0 pointsSpectrum D3.1 eMTA modem and SIP ALGI have been experiencing issues with VoIP calls. The VoIP service I use has asked me to confirm whe…Answered Closed AI17 52 views 1 comment 0 pointsNo Ranging Response received - T3 on new modemI just replaced my modem with a Motorola MB7621. Prior to this, I had a Surfboard SB6121. I have …Answered Closed icantgrep 212 views 2 comments 0 pointsLow Upstream Power Levels?Hello All, I've had some really strange intermittent connectivity issues. It seems entirely random …Accepted Answer Closed Wesaby 203 views 1 comment 5 pointsDo other Spectrum customers have intermittent connection drops with the Hitron E31N2V1 cable modem?I have a Netgear Orbi 6 mesh router. I was getting 2-4 disconnects per day. The only way to restore…Accepted Answer Closed Scanyou 112 views 2 comments 0 pointsConsistently slow upload speed for the past week.Starting 3/18, I have been unable to live broadcast at all due to slow upload speeds. My download s…Accepted Answer Closed bchaitt 81 views 3 comments 0 pointsCan I access the USB port on Spectrum issued routers?I have connected an NTFS formatted solid-state hard drive to the RAC2V2S router through USB. In the…Accepted Answer Closed Colorado_19 252 views 3 comments 0 pointsQuestion About Sequence of Steps When Replacing a ModemIs this the proper sequence to install a new modem? I tried installing a Netgear CM600, but the mod…Accepted Answer Closed kc27 81 views 4 comments 0 pointsWhy is my Spectrum Internet intermittent, experiencing slow speeds or drops?We put together this post to outline troubleshooting steps to resolve internet issues including int…Announcement Closed James_M 2.5K views 0 comments 1 pointConsistent outages with new self-install modem and Google WifiI have been having a severe issue since I had the new modem installed, with outages every 3-5 hours…Answered Closed davidfcain 82 views 13 comments 0 pointsModem Reboots Daily at 5:01pmI’ve had an ongoing issue with my cable modem rebooting daily at 5:01pm eastern. Literally at the…Answered Closed Blueu82 61 views 1 comment 0 pointsCable modem seeing frequent connection resetsCable outside the home was replaced 2 weeks ago due to water in the line causing signal issues. Thi…Answered Closed brentrr 82 views 4 comments 0 pointsArris SB6400 Modem keeps resettingI currently have my Arris SB6400 router/modem acting as a modem (with wifi turned off). This modem …Answered Closed Crejaud 171 views 7 comments 0 pointsSB8200 keeps rebootingI am having a problem with my SB8200 Rev. 4. I am using it through Spectrum and one day it just sta…Answered Closed starkeef 192 views 2 comments 0 pointsBlocking URLsHi Everyone, we've searched high and low. Wondering if there is there a way to block certain URLs f…Answered Closed ForzaNapoli 814 views 5 comments 0 pointsBlacklist IP address or change IP addressI have a problem with people attacking me while I’m using the internet. Every time I play Xbox and…Answered Closed Firas1 723 views 4 comments 0 pointsLeague of Legends and potentialy other game ping spikeSo my problem started a couple of weeks ago, i would say July 2020, My ping in game use to be 75-82…Answered Closed PacketJohn 673 views 2 comments 0 pointsT3/T4 Timeouts during Typical Work HoursHello all, I've recently set up a Netgear CAX80 router/modem combo in my home. It's great when it w…Closed MorrisD 354 views 16 comments 0 pointsNot seeing 100 Mbs down on Standard TierI have activated a Spectrum approved Motorols MB7220 and am only seeing 20 Mbs down and 2 Mbs up. …Accepted Answer Closed TomL 882 views 10 comments 0 pointsDaily disconnects since service installed with no resolution. Logs attachedI've only been a customer for a couple of months but I've had very regular headaches - primarily, s…