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Frequently Asked Questions
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When did Spectrum change the billing description from "Spectrum" to "Charter Services"?
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Spectrum TV App Supported Devices
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Discussion List
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"All Dropped Packets" Interrupting Someone's GameHi, I have someone in my household who says he's getting all packets dropped on his game and that p…Answered fmaroglio 37 views 1 comment 0 points
Wifi RepeaterHello! I bought a CC Vector RV wifi repeater system for my barn. I am getting a great signal using …Answered Closed ThomasR 63 views 2 comments 0 points
Internet disconnects multiple times a dayHello, I seem to have an issue similar to others here where my internet connection drops out multip…Answered Closed OhioHasCorn 207 views 6 comments 0 points
Can no longer reboot cable modem with My Spectrum appThis is the iOS version. Probably not a coincidence, but this seemed to start when Spectrum changed…Answered ✓ Closed Jeff_H 66 views 1 comment 0 points
When to expect a Netgear Firmware update?Does anyone know the latest firmware Spectrum has released for the AC1900 WiFi Cable Modem Router (…Answered ✓ Closed Brocodd24 817 views 9 comments 5 points
Hitron EN2251 connects at 100Mbps when plugged into 1000 Mbps WAN port on routerI recently had to replace a failed Spectrum modem (Arris TM1602) which worked fine with my Linksys …Answered ✓ Closed MrVivona 425 views 5 comments 0 points
Why is my Spectrum Internet intermittent, slow or drops? Internet and WiFi Speeds TroubleshootingWe put together this post to outline troubleshooting steps to resolve internet issues including int…Announcement Closed James_M 21.8K views 0 comments 1 point
Blocking URLsHi Everyone, we've searched high and low. Wondering if there is there a way to block certain URLs f…Answered Closed ForzaNapoli 4.5K views 5 comments 0 points
