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Why am I hearing that some of my Disney-owned TV channels, including ESPN, may go away?
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Looks like no choice from here. Huge let down by Spectrum. Will have to cancel Spectrum cable and Internet. I was actually just about to switch my and my wife’s phone service to spectrum, too. Looks like I will not be doing that and instead canceling all spectrum and finding new ISP and streaming service. What did spectrum think the result of this would be? People realizing they can get the same channels they watch paying less through streaming service. Nailed it!
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Please bring bback abc
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Spectrum is 100% at fault here. I pay Spectrum. Spectrum provides the channels. It is up to Spectrum to negotiate the deals. Billion dollar companies bearing their chests at each other. I've signed up for YouTube TV last night once the blackout occurred. I signed up for an alternative internet provider and once that is set up on Tuesday, I'm out.
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Tuned in to warch a college football last nite and found ESPN disabled. A message from Spectrum blamed Disney, the owner of ESPN. My perspective is different! I'm paying for my cable service to get the channels I was promised and that I want. Spectrum - Get back the ESPN channels ASAP or I will cancel my Spectrum service and access those channels through another provider!
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Spectrum, YOU screwed up! You knew this could happen & didn't warn us. AND, you have the gall to refer us to Fubu where we'd have to pay more money to see channels that we are already paying for with you! Are you going to provide any sort of refund not failing to provide the service that I signed up for and am paying for?
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I will be switching to AT& T if my ESPN is not restored by close of business today.
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I like how they pulled this programming because it would increase our bill, but after pulling the programming my bill does not go down. Wasn't I paying for this programming before? Spectrum is pocketing the money. Also, there are plenty of channels they could pull that I currently don't watch but still pay for. Also, I like how they make it so easy to complain to disney, but if you try to complain to them you are sent to the public forums.
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I think Disney and all its channels are to blame-they waited til football season, they're holding out on the deal, they pulled their channels. I don't like that our rates were raised to these levels but I do believe Spectrum is attempting to get a fair deal; they're the ones that'd lose customers. Disney and ESPN are raising all their rates, everywhere; look at the timing: it's the start of football season. It IS petty, even disgraceful that these multi-trillion dollar companies are price gouging children's programming and sports and removed their programming. It's also wrong they're holding them hostage from paying customers during negotiations-especially at this time of high inflation! Bye Disney and ESPN. Done with your poor choices all around. I think Spectrum should automatically give us discounts for programming we lost and offer alternative programming and/or packages in the meantime. Perhaps customer could even choose their own channels.
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Like someone just said...I pay Spectrum for the channels they promised when I signed up. So that's on them, not Disney. If they don't fix this by EoD I will be another one who cancels the subscription. Disney programming has gone downhill anyway, ESPN is the only reason everyone is angry. FIX IT or lose business
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If my Spectrum rate goes up as a result of this, I'm moving to ATT Fiber who's box is in my front yard. Spectrum should instead get rid of channels no one watches
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You constantly raise our rates and pay your CEO $39M a year and yet when Disney raises its rates, you won't pay. I guess that's a message to your customers - if you don't like the rate increase, don't pay! So I will drop your ass and sign up with Disney directly!
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I see a lot of comments saying "I don't watch those channels anyway".
Well, that's completely false for my house. ESPN, FX, and the Disney Channels are all on heavy rotation in my house.
Spectrum, your competitors have figured out deals with Disney. You seem to be the one with the problem.
Get them back by next weekend or we'll be gone. And I think you owe customers a credit since a huge chunk of our lineup is gone.
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I’ll be concise. Spectrum sucks!
Net Promoter Score = 0.00
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Will spectrum credit the accounts of all the Disney channels not being shown? Regardless of issue between spectrum and Disney, spectrum is still charging its customers as if they have access to it.
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I am already paying for a bunch of crap channels that spectrum forces on me with their package Then they pull this crap and blame it on Disney. How about allowing consumers to pick the channels they want and give Disney what they are asking for
I have 6 or more Spanish channels that I never watch Spectrum sucks
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Hello
What a joke!
To lose a major network ABC and other good channels I am paying for.
I blame both Disney and Spectrum. Spectrum is who I pay not Disney
But I see no contact info to express our anger at Spectrum.
Does anyone know how to send message to the folks at Spectrum!!
Our rates go up and channels disappear.
Moxie
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YES Spectrum we should be getting a discount and it should be automatic. Day for day is how you normally provide refunds. I pay several hundred dollars a month for your service. ESPN and sports pkg are a big part…. You promised a service you need to make up for those missing channels with refunds. Biggest college football weekend of the year. I blame you SPECTRUM!!
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I agree-just spent 30 min on hold with Spectrum to be told "we are looking into possibly applying discounts in the future depending on how long outage occurs" What? We are paying now for premium packaging and not getting what we pay for. This is beyond ridiculous, and customers were not given a proper heads-up on potential outage until after it occured, leaving us high and dry. Besides College football, customers are unable to watch the US Open- it's unfortunate that these events are no longer on network TV where all customers can view. I suspect many customers will be making a change to another provider.
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Customers were not given proper notification that an outage may occur, leaving customers without services that THEY ARE PAYING FOR. I spoke with a Spectrum rep after a 30 min hold, and I was told "we are looking into applying discounts based on length of outage, it's only been 24 hours" What? you didn't have a discount plan arranged to placate your angry customers? Meanwhile you expect your customers to pay for premium packaging they are not receiving and take it on "faith" a discount may come.
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I'll admit some of the exec's at Spectrum are NO angels, but the Right-Wing Greedy Billionaires at Disney make Spectrum executives look like saints.
This is proof of how much rich people hate the poor and downtrodden, this bullshit is about "The Almighty Dollar" and how it's being pinched out of our pockets.
DISNEY EATS A BAG OF SUCK !
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??????????
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Yes, I agree that Spectrum should dump all Disney/ABC channels.....and then on top of that I believe that all subscribers to the Hulu/Disney/ESPN+ should file a class action lawsuit against Disney......
I belive all Business customers that subscribe to Spectrum should sue Disney because last night was the opening to College Football.
This would be an opportunity to move the dial in favor of the little guy - and as a person that wakes up and turns on Sportscenter, then Getup. and in between SEC.....I still belive that the greed has grown to a new level
And with the fact that I also subscribe to teh Hulu/Disney/ESPN+ but I cannot watch ESPN without a TV provider makes no sense
I belive with the amount of subscribers that Spectrum has will definetly have more of an impact against Disney than Spectrum so stand your ground
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I couldn’t agree more! Screw Spectrum. Where’s the link to Spectrum executives? Where the reduction in rates for not receiving these channels? What’s up with Bally Sports South showing programming on the Guide that isn’t on the channel, most notably Braves games. Turn to it and you get Poker or kayak racing or some other such crap that is useless. Can’t even watch a frigging baseball game! It’s amazing what this company expects their customers to put up with. I’m going to streaming services. What’s that? Oh yea, Spectrum has a stranglehold on internet service in my area. Screw you, Spectrum! Just yesterday no phone, no internet and no cable for 8 hours. Bet Spectrum executives will never see any of these comments. I hope there is a mass exodus from their service!!!!!! They suck!
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Spectrum needs to give us an update and a discount . It’s almost football Saturday so guess I need to look for other options for watching games tomorrow
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After looking at the list, I realized the only 2 channels I watch are the ESPN and Nat Geo channels. I would rather do without them and take a few more dollars off my monthly bill.
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So they send us to FUBO and expect us to pay for Spectrum and FUBO just because they can't manage their the contracts. Why pay for something twice. Wonder how much Spectrum is getting in kick backs from FUBO.
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Just wanted to let everyone know that Spectrum does not prorate you service if you cancel. We went two days into a new cycle and had to pay for a whole month.
I plan on cancelling but will wait till closer to when my period is over.
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Sad this disagreement is being done when it hurts the customers who watch football most. Spectrum should refund all effected customers for services we are not receiving until we actually receive what we pay for. It’s not OK to keep increasing our bills when you don’t reliably provide the services we signed up for.
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What break in our monthly subscription will we receive with the discontinuation of the Disney programming effective Thursday, August 31, 2023? My grandkids watch the children's shows and I watch live sports such as the US Open.
I do not want to pay for channels I do not watch but Spectrum doesn't offer a discount. We are simply told, "That's part of the subscription package." Yet, your response to Disney demonstrates you are attempting to utilize the same argument I've addressed with your customer service reps.
"We offered Disney a fair deal, yet they are demanding an excessive increase. They want to limit our ability to provide greater customer choice in programming packages forcing you to take and pay for channels you may not want. "
You claim X amount of available stations and as customers want us to pay for them but my household does not utilize the shopping networks, various all-news feeds, etc. Please explain the difference as from my perspective, Spectrum is doing the same thing as Disney wants to do.
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I don’t entirely agree. ESPN is probably the only consistent programming I watch. College Football and F1 Racing. Currently this moves to the top of my list of complaints with Spectrum.
1.) Loss of ESPN
Solution: Get rid of other worthless channels that Spectrums buys to just fill up their offering of 100’s of channels.
2.) Why was I given 4 different boxes? Between my wife and 91 year old mom they get loss and I spend an hour weekly untangling the frantic pushing of buttons.
Solution: Supply me with a DVD box and 3 of the same boxes. Request has always been tossed into the trash by customer service.
3.) Installation was not close to what was promised. The installer literally ran the cable along aside of the driveway for at least 125 feet of exposed orange cable. Not encased in a PVC tubing or something more protective than exposed cabling.
Solution: Properly install the cabling.
Spectrum is not a saint in this matter. If anything it is a lack of planning; forward thinking, the “what if’s”.
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