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Frequently Asked Questions
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How can I pause and rewind live TV using the Spectrum TV app?
Spectrum TV App Supported Devices
Error Codes
Discussion List
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Why am I getting Error Code GDVR-1005 when trying to cancel a recorded series?I was away for awhile so I cancelled several of my daily recorded series via my cable box. When I …Answered ✓ Closed woodsguy 100 views 5 comments 0 points
Spectrum App displaying error IDID-3210Hello, I have been trying to log into the spectrum app on my mobile device for over a week now. Thi…Answered Closed jpg2401 2.1K views 1 comment 0 points
Why is Cloud DVR is not recording or not showing some recordings?I am having issues with the Cloud DVR. I had two recordings. I watched one and when I came back to …Answered Closed The_Way_I_See_It 1.1K views 39 comments 1 point
Spectrum TV app stopped working on iPhoneRecently the app stopped working on my iPhone that has iOS version 15.4. I get the following messa…Answered ✓ Closed keng33 1.2K views 5 comments 0 points
Ever hear 'you have entered a restricted code' when trying to dial out from landline?For the last 3 months on my landline every time we try to dial out we get an error message stating …Answered ✓ Closed Coolncute 4.6K views 6 comments 2 points
What is error code WLC-1007 ?Watch.spectrum.net won't work with apple SafariAnswered ✓ Closed tomac 180 views 6 comments 5 points
Spectrum TV app and Apple TV 4th gen ~ solutionHi all, Just wanted to post this in the Spectrum community for anyone else who may be experiencing…Answered ✓ Closed droliff 2.1K views 2 comments 0 points
Troubleshooting issues with the Spectrum TV AppWe put together this post to outline troubleshooting steps to resolve issues with the Spectrum TV A…Announcement Closed James_M 22.4K views 0 comments 2 points
I am getting ACF-9000 error - RESOLVEDIv'e unplugged the apple tv from the wall, but continue to get this error and cannot access spectru…Answered ✓ Closed Lynnusa2000 5K views 4 comments 1 point
What does the Reference Code WLP-4005 mean?I am using a iMac and going to the web page (watch.spectrum.net to watch) but keep getting Referenc…Answered Closed EmilyC 10.3K views 3 comments 0 points
V8.8 cannot connect over WiFi IGE-9000Had this issue on 8.7 , I upgraded to latest version wen I launch the app it errors out unable to c…Answered ✓ Announcement Mtfuji 1.5K views 5 comments 0 points
Troubleshooting Error Codes on the Spectrum TV App and watch.spectrum.netWe see frequent questions on the Spectrum Community about error codes. I am listing some common iss…Announcement Closed James_M 34.8K views 0 comments 0 points
Spectrum Cable Box Receiver Error CodesYou may receive an error message or code while watching TV or ordering Video On Demand (VOD). The…Announcement Closed James_M 95K views 0 comments 0 points
