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Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.
Troubleshooting
Discussion List
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SOLVED! Channel up/dn problem on spectrum101 STBA problem showed up weeks ago on my Spectrum101 STB: Pressing channel up or down would jump to a On…Accepted Answer Closed jsgaglione 50 views 1 comment 2 points
Internet connection dropping?A few months ago, our internet kept dropping, so we made an appointment for a technician to come ou…Accepted Answer Closed MLGemz 155 views 1 comment 0 points
The Spectrum App on my Apple TV most times doesn't work, how do I fix it?I use the Apple TV and Spectrum App that is part of our Spectrum package but often times the Spectr…Answered Closed sss4 64 views 1 comment 0 points
Sagemon Wifi router jumps to the weakest channelI use a wifi analyzer to check the signal and channel strength for both the 2.4 G and 5.0 G. The an…Accepted Answer Closed JLingenfelder 53 views 1 comment 0 points
Connecting 2 or more routers to the internet through my Spectrum modemI am having trouble connecting 2 or more routers to the internet through my Spectrum modem. I am ab…Answered Closed Leland57WSW 175 views 6 comments 0 points
Community Wifi & Ring DoorbellHi all! I hope you are well! I am community wifi via Spectrum and have been unable to connect my R…Answered Closed Sorento17 101 views 1 comment 0 points
IP Goes to Router UI even when Port Forwarding is ConfiguredAfter Numerous Issues with our old router, Spectrum "upgraded" us to the Sercomm SAX1V1R …
Non-existent Web interface for the commscope SAC2V1A 192.168.1.1??Here is the "manual" for the SAC2V1A https://d15yx0mnc9teae.cloudfront.net/sites/default…Answered Closed roofus_doofus 218 views 1 comment 0 points
How do I port forward my virtual IP?Hi! I have an issue with the My Spectrum app / SAC2V1A router where when I try to port-forward an I…Answered Closed shouja 24 views 1 comment 0 points
Can't get the Spectrum App to work on anything - Answered and resolvedBought a brand new Samsung Smart TV. The Spectrum app does not work on it. First, it was bufferin…Accepted Answer Closed WalterT 95 views 4 comments 5 points
Troubleshooting issues with the My Spectrum AppDeleting and reinstalling the app usually resolves most issues. For assistance with the app, inclu…Announcement Closed James_M 792 views 0 comments 0 points
Troubleshooting issues with the Spectrum TV AppWe put together this post to outline troubleshooting steps to resolve issues with the Spectrum TV A…Announcement Closed James_M 4.3K views 0 comments 1 point
Why is my Spectrum Internet intermittent, slow or drops? Internet and WiFi Speeds TroubleshootingWe put together this post to outline troubleshooting steps to resolve internet issues including int…Announcement Closed James_M 6.7K views 0 comments 1 point
How can i fix internet dropping issues? Internet TroubleshootingThis post has moved. Please see Why is my Spectrum Internet intermittent, experiencing slow speeds …Accepted Answer Closed James_M 3.7K views 0 comments 1 point
