Didn't find what you were looking for?
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Modem
Discussion List
-
New router won't stream paramount or slingRecently, Spectrum sent me a new modem to increase speed. After installing, everything worked fine…
-
New modem Hitron EN2251 won't let router connect to local network?Friday night I decided to upgrade my internet plan from 600 Mbps to 1G which required new equipment…
-
Older Docsis 3.0 Modem Works Great and Just do Internet Basics. Question?Hello Spectrum, I recently got the "Action required email" to order a new Docsis 3.1 mode…
-
Having huge issues with internet connectionMy setup: Internet provider: Spectrum Modem: Netgear Nighthawk CM1200 Modem bought recently: Netgea…
-
Repeated Reset of Cable Modem Causes it to Bounce between "App" & "A it" but no picture & no numbersRepeated Reset of Cable Modem Causes it to Bounce between "App" & "A it but no p…
-
Intermittent internet outagesI have been trying to fix my intermittent internet outages. I have tried running a new line to my m…
-
Thanks!I’d like to leave a compliment for the technician that came to help me this evening. Matthew, in th…Answered ✓ Closed Cheeto 31 views 1 comment 3 points Most recent by Jilliana_M Suggestions and Feedback
-
How can I get an updated modem?I received a postcard from Spectrum saying I need to update my modem, based on my account informati…
-
Twitch Dropping Thousands of Frames and Unable to Stream on $103 Spectrum Ultra ConnectionHello, I've been struggling with dropped frames and connection issues with Twitch since I started s…
-
No Outlets Working for Spectrum Internet ModemI recently ordered the Spectrum 1GB plan, I do not have any cable outlets but have a wire that was …Answered Closed mtrevor380 139 views 1 comment 0 points Most recent by James_M Managing and Using your Spectrum Account
-
Very Frequent Ping DropsHello all, I already had two technicians from Spectrum coming in trying to solve the issue, both of…
-
Netgear C7800 Firmware UpdateI have contacted Spectrum support multiple times about receiving an updated firmware for my owned m…
-
New Modem ReceivedI received a new Spectrum modem the other day and then text messages to install it. I have always …
-
Sudden Ping SpikesAfter getting sent a new modem and setting it up and activating it I have been getting random ping …
-
Recommended Power-up Sequence Results in Internet Speed RestrictionProblem: When I follow the power-up sequence (modem first, wait for a stable Online status indicato…
-
WiFi router interfacehelp me access advance WiFi router interface without pc or app. New to this configuration stuff so…Answered ✓ Closed Prtgnetmon1___ 345 views 3 comments 0 points Most recent by Renee_T Internet 2024 Archive
-
Why did Spectrum "upgrade" me from DOCSIS 3.1 to DOCSIS 3.0 modem?Hello! I have a Motorola MB8611 DOCSIS 3.1 modem (I own it) that has been working fine. For the pa…Answered ✓ Closed jbhtexas 4.3K views 6 comments 0 points Most recent by unknown Spectrum Archives: 2020 - Present
-
Unable to change wifi name and password due to unavailable statusI just activated my spectrum provided modem and router yesterday. The wifi works and I want to chan…Answered ✓ Closed b_moore 1.5K views 3 comments 0 points Most recent by Steph_S Spectrum Archives: 2020 - Present