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Frequently Asked Questions
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How can I pause and rewind live TV using the Spectrum TV app?
Spectrum TV App Supported Devices
My Spectrum App
Discussion List
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Do you want to continue watching spectrum app pops up every 30 secondsJust started happening 2 days ago. I have restarted modem, redone the network connections, reinsta…Answered RCaudle 175 views 21 comments 0 points
Spectrum App Audio Sync is Way off!I've had nothing but problems since switching to the Spectrum cloud DVR. I have both Apple TV and R…Answered ✓ AppProblems 1.3K views 55 comments 0 points
My Spectrum App will not openThe My Spectrum app will not open. I had to change my login info and ever since then the app will n…Answered Closed jjam31 252 views 3 comments 0 points
Am I in an outage? (Is my Spectrum service in an outage?)If your services are currently impacted, you can check for known issues impacting your local servic…Question Announcement Closed James_M 1.1K views 0 comments 0 points
My Spectrum App opens browser and nothing elseI'm having trouble logging into the My Spectrum app. I was able to log into it once when we first r…Answered Closed JE_S 209 views 3 comments 1 point
Unable to install wifi ceritificate - Samsung Flip4 - App version 10.22.0I just moved from AT&T to spectrum, trying to install the wifi certificate as it appears to be …Answered ✓ Closed RVSpinX 110 views 5 comments 1 point
How do I manually do what the wireless profile installation does in the broken My Spectrum app?Since the new My Spectrum app does not currently support installing the wireless profile, is there …Answered ✓ Closed ephemeral10 201 views 2 comments 0 points
Can’t install wifi profile because the account button is missing on the app ?Instructions for installing a wifi profile say to select account and then install wifi profile. My …Closed BSartist 3.4K views 26 comments 5 points
Is anyone else having trouble accessing Spectrum TV on their laptops and xbox one?My spouse and I are trying to access Spectrum TV on our Xbox One and also on our laptops. We get th…Answered Closed Kirchob 374 views 1 comment 0 points
My Spectrum app on Android broken?For more than a year now I have repeatedly downloaded, logged in, and tried to use the My Spectrum …Answered Closed PMorenus 198 views 6 comments 0 points
Spectrum App displaying error IDID-3210Hello, I have been trying to log into the spectrum app on my mobile device for over a week now. Thi…Answered Closed jpg2401 2.7K views 1 comment 0 points
Can I pause live TV if I use a Roku, Spectrum app, and Spectrum CVR cloud, or ONLY with a DVR box?We currently have been streaming via the the Spectrum app with a Roku on a non-smart TV. We cannot …Answered ✓ Closed Woodjams4 3.1K views 3 comments 0 points
Having issues with the app on AndroidI have been having alot of problems with the app going on several months. I have to constantly be u…Answered ✓ Closed Vanessarae777 154 views 4 comments 0 points
