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When did Spectrum change the billing description from "Spectrum" to "Charter Services"?
How can I pause and rewind live TV using the Spectrum TV app?
Spectrum TV App Supported Devices
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My Spectrum App
Discussion List
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Can’t install wifi profile because the account button is missing on the app ?Instructions for installing a wifi profile say to select account and then install wifi profile. My …BSartist 755 views 26 comments 5 points
Pause and back upIt seems like when streaming a live show using the Spectrum app one should be able to pause and rew…Answered PK4309 33 views 1 comment 0 points
Option to Install Spectrum Wifi Profile doesn't exist.According to all the help documents, in order to install the Spectrum Wifi Profile from the My Spec…razorsoup 135 views 8 comments 1 point
How to view my most recent selections?The android app has stopped allowing me to swipe the screen to view my most recent selections.Answered ✓ Jpgeek 29 views 1 comment 0 points
Welcome To My Spectrum screen spins and errors outThe My Spectrum app used to work for me initially (June 20th) but since then when I open the My Spe…Answered Closed sjeslis 50 views 3 comments 0 points
My Spectrum app on Android broken?For more than a year now I have repeatedly downloaded, logged in, and tried to use the My Spectrum …Answered Closed PMorenus 100 views 6 comments 0 points
Can the Cloud DVR be updated to only keep one show instead of 365 days or out of space?I moved to using the Cloud DVR instead of using the standard DVR from Spectrum. For most of the sh…Answered Closed morewineplease 107 views 1 comment 0 points
Spectrum App displaying error IDID-3210Hello, I have been trying to log into the spectrum app on my mobile device for over a week now. Thi…Answered Closed jpg2401 1.2K views 1 comment 0 points
Can I pause live TV if I use a Roku, Spectrum app, and Spectrum CVR cloud, or ONLY with a DVR box?We currently have been streaming via the the Spectrum app with a Roku on a non-smart TV. We cannot …Answered ✓ Closed Woodjams4 569 views 3 comments 0 points
Is Chat working for anyone right now?using the My Spectrum app to try to chat, it shows a "Please log in to continue" message …Answered Closed Barticus 55 views 6 comments 0 points
Can no longer reboot cable modem with My Spectrum appThis is the iOS version. Probably not a coincidence, but this seemed to start when Spectrum changed…Answered ✓ Closed Jeff_H 66 views 1 comment 0 points
Mobile app section no longer has days left for mobile serviceThis was helpful in data management as you knew how many days you had left to use your data. I don’…Answered Closed Jeffscroggins 50 views 1 comment 0 points
Having issues with the app on AndroidI have been having alot of problems with the app going on several months. I have to constantly be u…Answered ✓ Closed Vanessarae777 107 views 4 comments 0 points
Getting "App Unavailable" message when trying to login to Spectrum AppWe have a Spectrum Enterprise account and are trying to use the Spectrum App with ROKU. It is a RO…Answered ✓ Closed 0833ravine 1.3K views 4 comments 0 points
My Spectrum App Error IDID-3210I am unable to sign in to the my spectrum app. Any efforts to sing in are met with the error messag…Answered Closed dpeters99 15.7K views 1 comment 0 points
Can't access My Spectrum App after update to version 10.6 on iPhone - RESOLVEDWhen I open MySpectrum on my iPhone, after the sign in screen I get a pop up that says there's a ne…Answered ✓ Closed Confuzzled 227 views 15 comments 6 points
Unable to install WiFi Hotspot profilesHow do I connect to WiFi hotspots around town??? I've used that feature for many years. It stopped…Answered ✓ Closed Michelle073 421 views 13 comments 1 point
ondemand does not rotate to landscape on iphone 13Just noticed this recently. landscape works on live tv but not ondemand. Live rotates to landscape …Answered Closed PCM 69 views 6 comments 0 points
My Spectrum App - What is Customized Device Agreement? - AnsweredCustomized Device Agreement shows up whenever I try to sign in and claims I am using a device that …Answered ✓ Closed Skittles 1.7K views 38 comments 6 points
The My Spectrum App hasn't worked in MonthsThe My Spectrum App hasn't worked in Months on my android phone I contacted spectrum about it they …Answered Closed Xl081 160 views 1 comment 0 points
