Managing & Using your Spectrum Account
Tips on managing your account online.
Discussion List
-
-
How can I download the Bills from 2023I am organizing Taxes 2023 and I need report Spectrum.
-
Billing questionWhy am I charged a $5 "Payment Processing Fee" on this months bill?
-
I have been charged for Cable Card even after returning the equipment to spectrum storeTeam, Kindly help with removing the charges related to cable card from my account. Thanks,
-
Do I have to return the modem for the Internet as well?The only modem I have is for the Internet, which was sent to me free of charge over a year ago; If …
-
Internet installationI need to schedule to have a tech to come out and install my Internet. I’m not able to do it on my …
-
When is my payment due ?When is my payment due ?
-
Forgot my spectrum nameSpectrum name
-
How do I cancel a movie ordered accidentally?I ordered a movie by accident please cancel Lawrence of Arabia we are not watching and credit my ac…
-
equipment unavailableI want to be able to update my Wi-Fi password from the Spectrum website but I think I need to click…
-
Where can I find Security Shield to toggle on/off when accessing Spectrum on my computer?Where can I find Security Shield to toggle on/off when accessing Spectrum on my computer?
-
Need to cancelI need to cancel my spectrum after years of usage due to my apartment forcing me to use their compa…
-
My phone number consistently associated with wrong addressIntermittently for years, when I have had a problem and offer my phone number, it gives the operato…
-
I keep getting an error trying to create a new user.When I fill in the information on the add new user page, and select 'send invite', I keep getting t…
-
How do I get a Copy of my Original Deal with Spectrum?How do i get a Copy of my Original Deal with Spectrum
-
How to remove TV service from my accountI'm unable to find a link to remove the Spectrum TV service from my account.
-
Why do I need to keep resetting my password?I can't sign in. Its asking me to reset my password. Reference code: RLI-1301
-
Forced to reset password AGAINI’m getting extremely annoyed that I continue to be forced to Reset my password. I work from my pri…
-
I have been trying to do an account take over online and it keeps going me an error."It looks like something went wrong. Please try again."
-
Why are the security codes printed on monthly bills?Every page of my statement has, at the top, my account number, security code, service address. With…
-
My Spectrum App not complete - troubleshootingHaving a problem with trying to find the toggle for security shield to turn it off. Security shield…
-
Equipment SwapGood Day: There was a question posted on the Spectrum SubReddit about an email a subscriber receiv…
-
Cannot record from Mobile deviceI wanted to record a TV show on my home TV from my mobile device. It will not let me. I called and …
-
About EmailMy username and my husband's username which I added him to my account (Settings,Under add people) a…
-
Why am I receiving these test messages from 87598 (Spectrum)?Why did I receive these texts from 87598? These texts seem to indicate I have a problem, or I am go…
-
Need ability to view billing statementHas it been brought to the attention of the Spectrum IT team that the ability to view a printable b…
-
Two Step Verification is not working properly=Anyone else have this problem?Why do we have to go through two step verification every single time we log in from the same browse…
-
Why does spectrum keep asking to reset my password to sign in?We experienced this a few weeks ago when trying to sign in through ESPN. Now it asking to reset the…
-
Prices vs CompetitionNow that there is finally comparable internet competition in Lancaster, Ohio, are there any plans t…
Categories
Popular Tags
- Internet 155
- Troubleshooting 83
- Spectrum Mobile 78
- Spectrum TV App Feedback 73
- Channels and Programming 69
- My Spectrum App 63
- Customer Service 60
- email 47
- Error Codes 46
- Modem 46
- cDVR / Cloud DVR 46
- Roku 34
- Feedback 33
- Slow Speeds 31
- Resolved 17
- Apple Watch 17
- Outage 16
- Set Top Box 15
- Xumo 13
- IPv6 12
- On Demand 8
- Voicemail 8
- Speed Boost 7
- 4K Streaming 5
- Community Instructions 4