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Internet
Discussion List
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Help with latency issues! (Ping spikes, lag, connectivity drops!)Hello, I've been a Spectrum customer for years and recently started experiencing consistent and si… -
Internet sign upI recently signed up with Spectrum and brought 3 mobile lines with me. I was quoted (and I have con…Closed Stevel361 51 views 2 comments 0 points Most recent by Jilliana_M Managing and Using your Spectrum Account
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No internet in Marlboro NYLast weekend, Spectrum started sending "Spectrum Upgrade" messages in my area for the per… -
Kudos to KiaraHi! I'm a long-time Spectrum customer, but I've been experiencing a LOT of frustration lately with …Closed ASwinford 15 views 1 comment 0 points Most recent by Jilliana_M Employee Kudos from Customers
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Help with Intermittent ServiceHi all! I've been having severe latency and packet loss for a month or so now. I've had two techs c…
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LAN / Ethernet ports moved from modems to routers causing connection issues.I recently have had my internet equipment upgraded in order to handle the increased internet speeds…
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Persistent 100–120 ms Spikes at Spectrum Node (Hop 2) — Williamsburg 11211TL;DR: clean LAN; spikes begin at Spectrum hop 2 (CMTS/gateway), reproducible 24/7 and even when id…
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Multiple Internet DisconnectionsWe are experiencing Multiple Internet Disconnections on a daily basis. We had a technician at our h…
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Why did I have to go to a Spectrum store to talk to a person?I am a 7 woman who has just returned home from back surgery. I called Spectrum to get a wi-fi netw…Answered Closed Sharonjroth2025 28 views 1 comment 0 points Most recent by Jaleesa_F Suggestions and Feedback
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Question About Lifeline Eligibility: What Speed is Required for DiscountI’ve been approved for the Lifeline discount, but a representative informed me that there are certa…
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Intermittency issue not resolvable by techniciansIntermittency issue not resolvable by technicians I've been dealing with an intermittency issue for…
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Recommended iPhone App for Testing Wifi Strength in dBm Around HomeDoes Spectrum have or recommend an iPhone app for testing wifi signal strength in dBm at various lo…
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When Will High Split Be Available in My AreaHi, I would like to know if there is an updated map or date when high split will become available i…
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Ping issues since speed upgradeEver since my speed was upgraded a month or so ago from 10mbps upload to 21mbps, if anyone on my ne…
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Amazing customer service from rep. JeriCall center representative Jeri gave me amazing customer service via the customer support phone lin…
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Ping spikes daily around 10:50pm to 11:20pmHello, I'm in an apartment complex that has the Spectrum Business tech amenity bundle, and a little…Answered ✓ Closed JameelJoyner 265 views 9 comments 0 points Most recent by JameelJoyner Connectivity -
High Split in Stilwell, KSAny idea when high split will be available in 66085? Thanks
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High split in SW Michigan?I was wondering if anyone knows about high split availability in SW Michigan? Specifically Colon, M…
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high split/symmetrical in Cleveland Heights, OHHi Spectrum, I'm moving to Cleveland Heights, OH 44118 area soon. Due to remote work, i'd love to g…