Advanced Search Options
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Internet outages related to weather/heat?Over these hot summer months, we have noticed that our internet service goes out or at least become…Answered sss4 24 views 1 comment 0 pointsSagemon Wifi router jumps to the weakest channelI use a wifi analyzer to check the signal and channel strength for both the 2.4 G and 5.0 G. The an…Accepted Answer JLingenfelder 30 views 1 comment 0 pointsRandomly High Ping in GamesHey Guys, Recently my ping in games have gone up by about 30 across the board. Was playing league …Answered rpace 28 views 1 comment 0 pointsConnecting 2 or more routers to the internet through my Spectrum modemI am having trouble connecting 2 or more routers to the internet through my Spectrum modem. I am ab…Answered Leland57WSW 114 views 6 comments 0 pointsInternet Speed never exceeds 25 MbpsI’m paying for internet speeds of 200 Mbps but the actual speed has never been above 25 mbps. On av…Answered Burganator 40 views 1 comment 0 pointsWant to use my own modem, but I have voice ?Looking at the instructions for activating my own modem, I see: " If you have Spectrum Voice s…Accepted Answer PowellT 58 views 2 comments 0 pointsInternet Drops a Dozen Times a DayFor about three weeks now my connection has been dropping. Sometimes a couple times a day, sometime…Answered Closed WalkerBykowicz 91 views 5 comments 0 pointsHow do I fix this packet loss issueHello I have been having bad packet loss, I have had 4 technicians come to my home and have replace…Answered Closed arheinheimer_4 76 views 14 comments 1 pointIntermittent Latency Issues While GamingI am experiencing intermittent latency issues during online gaming sessions, specifically while pla…Closed Owimyr 47 views 3 comments 0 pointsAttempting to install a Netgear Nighthawk X6 AC3200 Tri Band router - Comp settings doc?Does a document exist that lists the most compatible settings for the new (old), router? DCHP, IPv6…Answered Closed PeteSC 41 views 3 comments 0 pointsIP Goes to Router UI even when Port Forwarding is ConfiguredAfter Numerous Issues with our old router, Spectrum "upgraded" us to the Sercomm SAX1V1R …Closed 865user 65 views 0 comments 0 pointsUpgraded to 400Mbs but Router still operating as if it was 100Mbs.I know this may not be directly a Spectrum problem, but I'm looking for a solution, and there are l…Answered Closed AKeplinger 62 views 2 comments 0 pointsWhat can I do to stop my Internet Connection from going in and out?Today is 7/13/21. Back on June 23rd my Internet Service dropped. It was because someone at Spectrum…Answered Closed DocBrown 105 views 2 comments 0 pointsNon-existent Web interface for the commscope SAC2V1A 192.168.1.1??Here is the "manual" for the SAC2V1A https://d15yx0mnc9teae.cloudfront.net/sites/default…Answered Closed roofus_doofus 99 views 1 comment 0 pointsOne of my devices is downloading 4x slower than others on the same networkSo I have a gaming laptop that I constantly keep docked in my desk. It's an Asus ROG GM501GS, only …Answered Closed Ruiv92 38 views 3 comments 0 pointsCan I get emailOn my account I have three login ID's pending deletion (sub emails to my primary account). Today, …Answered Closed jacsdad 37 views 3 comments 0 pointsSB8200 Firmware updateSo I brought my modem from a previous Xfinity setup to Spectrum and in the beginning everything was…Closed core 353 views 8 comments 0 pointsConstant Internet connection droppingMy internet has been constantly dropping. Even after rebooting the modem and router the problem sti…Answered Closed Demetri 99 views 1 comment 1 pointHow many solid lights should be on my modem?I have two questions: 1). How many solid lights should be lighted on my modem if it is operating co…Accepted Answer Closed Eliasjade 1.2K views 6 comments 0 pointsFrequent Internet Issues - Logs providedHello, my internet keeps losing connection every 30 mins or so. I live in an apartment, I only have…Answered Closed texasglobe 52 views 2 comments 0 pointsHow to troubleshoot livestreaming to Twitch.tvI occasionally livestream to Twitch.tv and have done so for over a year now without any major issue…Accepted Answer SunnyK 211 views 5 comments 6 pointsLow Upstream Power Levels?Hello All, I've had some really strange intermittent connectivity issues. It seems entirely random …Accepted Answer Closed Wesaby 310 views 1 comment 5 pointsAttempting to watch TV via FireFox browser, and get studder of video and audio because of buffering?Attempting to watch TV via FireFox browser, and get studder of video and audio because of buffering…Answered Closed Schorschi 42 views 3 comments 0 pointsIs it possible to switch devices connected to an SAC2V1A between 5GHz and 2.4GHz?I am mostly asking this question due to massive packet loss happening in a room probably about 30 f…Answered Closed Trytho 47 views 1 comment 0 points