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Spectrum Archives: 2020 - Present
Archives for March 2022
Discussion List
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Cloud DVR not working on Samsung Smart TVRecently signed up with Spectrum and have successfully completed all the setup with the exception o…Answered Closed David2022 2.3K views 3 comments 0 points Most recent by William_M Spectrum Archives: 2020 - Present -
How do I record a series using cloud DVR on Roku TV?I subscribe to Spectrum Essentials streaming package with cloud DVR, of which AMC is part of. Why i…Answered Closed Bornloser49 1.3K views 3 comments 0 points Most recent by James_M Spectrum Archives: 2020 - Present
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Why did my internet routing get changed with the installation of new router/modem?Hello, after installing my new modem (ES2251) and router (SAX1V1K), I realized that I was experienc…Answered Closed EthanW 479 views 7 comments 0 points Most recent by RAIST5150 Spectrum Archives: 2020 - Present
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How can I see my statements online?Hello. I received a paper bill from you. I thought I had selected paperless statements. I alread…Answered ✓ Closed bettygrullon 2.6K views 1 comment 0 points Most recent by Randy_S Spectrum Archives: 2020 - Present
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Spectrum TV app stopped working on iPhoneRecently the app stopped working on my iPhone that has iOS version 15.4. I get the following messa…Answered ✓ Closed keng33 3.7K views 5 comments 0 points Most recent by James_M Spectrum Archives: 2020 - Present
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I would like GAC Living added to my Spectrum lineupPlease add GAC Living to our list of channels thank youAnswered Closed Diverdan316 269 views 3 comments 1 point Most recent by yeenic Spectrum Archives: 2020 - Present
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Spectrum Needs to add NASA TV to its lineup!Guys, It would be a great channel to have! In the legacy days TWC/BHN had it, but Charter/Spectrum …Answered Closed Satch 1.5K views 4 comments 0 points Most recent by Randy_S Spectrum Archives: 2020 - Present
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Packet loss today after months of solid connectionHi, I am getting severe packet loss today, nothing has changed my end. Was good for months. Had p…Answered Closed PowellT 308 views 5 comments 0 points Most recent by James_M Spectrum Archives: 2020 - Present
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Spectrum as GatewayWe are a new Spectrum fiber/TV customer with a new Spectrum Wi-Fi 6 router. I use that router as in…Answered ✓ Closed richlife 578 views 4 comments 0 points Most recent by richlife Spectrum Archives: 2020 - Present -
Are Spectrum TV Package Names Changing? (Spectrum Select, Silver, and Gold)Over at DSL Reports, a customer has mentioned that the Gold and Silver Package are gone. When I log…Answered ✓ Closed Satch 9.4K views 12 comments 6 points Most recent by AntDude Spectrum Archives: 2020 - Present
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Ref code AFE -1004 how to clearRebooted modem rebooted tv rebooted router cleaned apple cube. What's the issue ?Answered Closed Sbk10181957 14.1K views 2 comments 0 points Most recent by James_M Spectrum Archives: 2020 - Present
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Cannot seem to play some DVR recordings on my iPadI have been a long time customer and I have been successfully watching the programs I have recorded…Answered ✓ Closed Rtfd515 2.5K views 1 comment 0 points Most recent by William_M Spectrum Archives: 2020 - Present
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Why is cloud DVR on Apple TV blurry?Using apple tv and the spectrum app. Live tv plays fine. All dvr recordings are blurry/pixelated. R…Answered ✓ Closed Romuke 849 views 7 comments 1 point Most recent by James_M Spectrum Archives: 2020 - Present
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How to sign up for cloud DVR?Hi, sorry if this has been answered but I could not find this on the website by searching. I just s…Answered ✓ Closed PhuDaddy 3.6K views 1 comment 0 points Most recent by Anthony_V Spectrum Archives: 2020 - Present
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Issues with the TV app Skipping and Rewinding shows from cloud DVR on ChromecastEvery time I am watching a recorded show from my DVR, the shows stops and rewind, or skips. Sometim…Answered Closed Mamix65 2.3K views 13 comments 1 point Most recent by Mamix65 Spectrum Archives: 2020 - Present
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Will Fire Stick ever be supported?Hi, are there plans in place to ever support Spectrum App on Fire stick? If so, when? If not, why?Answered ✓ Closed WhatUtlkinbtWillis_1 223 views 3 comments 1 point Most recent by William_M Spectrum Archives: 2020 - Present
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Spectrum TV App won't autorun when feature enabled on Samsung TV.Samsung TVs have an Autorun App feature to run the last app used first when TV is turned back on, h…Answered Closed FQ2022 1.8K views 5 comments 0 points Most recent by calibroker Spectrum Archives: 2020 - Present
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Error sending emails using OutlookI cannot send emails on my computer; receive them just fine. I keep getting the same error code 0x8…Answered ✓ Closed Chris2756 3.3K views 12 comments 7 points Most recent by James_M Spectrum Archives: 2020 - Present
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I keep getting a message about a VPN when I try to open the Spectrum TV appHello! Whenever I try to open the Spectrum TV app, I keep receiving a message about a VPN. I attach…Answered Closed SLynn22 3.3K views 1 comment 0 points Most recent by James_M Spectrum Archives: 2020 - Present -
Can you help me solve a problem sending emails from Outlook and IPhone?Last night, I lost ability to send emails from Outlook and my Iphone when connected to my home spec…Answered Closed perplexed22 1.8K views 8 comments 0 points Most recent by Randy_S Spectrum Archives: 2020 - Present
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Unable to install WiFi Hotspot profilesHow do I connect to WiFi hotspots around town??? I've used that feature for many years. It stopped…Answered ✓ Closed Michelle073 2.4K views 13 comments 1 point Most recent by Michelle073 Spectrum Archives: 2020 - Present -
How do I solve an outgoing server email error?I am an old Charter mail user and all of a sudden both my wife and I couldn't send email. We are ge…Answered Closed roy70 8.8K views 4 comments 0 points Most recent by roy70 Spectrum Archives: 2020 - Present
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Why does OnDemand content have commercials?The whole purpose of On Demand is so I can watch a show without commercials! I a. Trying to watch a…Answered ✓ Closed Kramegroeg_59 6K views 2 comments 0 points Most recent by Satch Spectrum Archives: 2020 - Present
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Will added stand alone DVR allow me to pause and rewind live TV on Spectrum TV App?Not being able to pause or rewind is very frustrating. I have tried to research everywhere on whet…Answered Closed bheup 248 views 2 comments 0 points Most recent by bheup Spectrum Archives: 2020 - Present
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New Samsung TV --- Do I Need a New Spectrum Remotebuying a new Samsung Series 7 TV. As far as I know, this has a 4-digit remote code. But although…Answered ✓ Closed old_texan 4.1K views 8 comments 0 points Most recent by old_texan Spectrum Archives: 2020 - Present
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Charter Waives Charges for Spectrum Customer Calls to Ukraine Through End of MarchTo help our customers communicate with friends and family impacted by the conflict in Ukraine, we a… -
Why is spectrum tv app keep shutting off after 4 hours ?Spectrum TV app keeps asking " are you still watching" on my Roku device even with bandwi…Answered ✓ Closed gamebuster 11K views 3 comments 0 points Most recent by Randy_S Spectrum Archives: 2020 - Present
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POP3/IMAP access isn't turned on for the account below.I have had the same "Charter" email for over 20 years. Suddenly last night it stopped se…Answered Closed biochemguy 1.4K views 8 comments 0 points Most recent by James_M Spectrum Archives: 2020 - Present
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When will we get Dolby Digital surround sound on the Spectrum TV app?Just wondering if you ever plan to implement Dolby Digital 5.1 audio on the streaming app. It is th…Answered ✓ Closed rlovejoy76 4.1K views 1 comment 2 points Most recent by Heather_T Spectrum Archives: 2020 - Present