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LEGACY EMAIL KNOWN ISSUE
There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net
Welcome to the Spectrum Support Community
Join the conversation in our public space to share knowledge, ask questions and get answers
Discussion List
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Answered ✓ Closed apkp6476_ 172 views 1 comment 0 points Most recent by Mo_S Managing and Using your Spectrum Account -
When is High split rolling out in Stockbridge Georgia?I’ve been with spectrum for 30 years when it was Charter in our area. Love your service but would r…Answered ✓ Closed Barracuda_30281 109 views 2 comments 0 points Most recent by RAIST515O Network Evolution
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Kudos to AllisterHuge thanks to Allister of the Pearl City, HI store, for his patience and expertise while attemptin…
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Saved ‘startup’ channel on Spectrum TV app no longer workingNever had a problem with Spectrum tv app through Apple TV puck, but lately, the saves ‘startup’ cha…Closed CableCutterDude 162 views 1 comment 1 point Most recent by HT_Greenfield Spectrum TV App Feedback - Android
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Zach from RenoZach was awesome. Great customer service, kept me informed the entire process of what he was doing,…
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Shoutout to Zack for Outstanding Customer CareI’d like to give a big shoutout to Zack for his patience, diligence, and truly excellent customer s…Answered ✓ Closed Gugz 34 views 1 comment 1 point Most recent by Edward_T Employee Kudos from Customers
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Discovery PlusAre we still going to be offered this as part of our tv package?Closed GordonDupont24 543 views 2 comments 0 points Most recent by HT_Greenfield Individual TV Network Apps
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Landline Call LogsI want to see a log of all incoming and outgoing calls, local and "long distance". Voice …
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Excellent customer serviceI want to commend Nathan for his exceptional work fixing not only my TV but my internet. I have had…
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I appreciate the service at the Inglewood store from LeoLeo was amazing. He helped me out when the in Lynnwood people at the Lynnwood is really rude…Closed Lunaticcthalowrider 13 views 1 comment 1 point Most recent by Jilliana_M Employee Kudos from Customers
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No Call History List in VoiceZone?Good Day I used to be able to see a list of my Home Phone incoming and outgoing calls (and even exp…
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Kudos for AmyII just wanted to give a big thanks to Amy from Ohio who helped me on December 5th. She went out of…
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Spectrum for the win!i just want to say thank you spectrum! thank you so very much! youre the very best!!! i will never …Closed lydiamarie 23 views 1 comment 1 point Most recent by Jilliana_M Employee Kudos from Customers -
Want to give kudos for recent customer service experienceI wasn’t sure where to leave this feedback but I hope this can reach the right folks. I called to c…
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NBA App log in with SpectrumI watch Lakers games on my TV using the NBA league pass app and then I am able to log in using my T…Closed ClaudeMcGee 147 views 1 comment 0 points Most recent by HT_Greenfield Individual TV Network Apps
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High Split Progress in Canyon Country, CAHow goes the installation of the High Split upgrade in Canyon Country, CA with the Zip Code of 9135…
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Outstanding Tech Keni just wanted to send positive feedback on the outstanding tech named Ken that you sent to my home …Answered ✓ Closed KPyle 38 views 1 comment 0 points Most recent by Mo_S Employee Kudos from Customers
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63% packet loss on hop through lag-402.asbnva1611w-bcr00.netops.charter.comHi I'm having a lot of latency issues while gaming even though servers are in Washington DC. H…
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Kudos to Johnny Miller from TennesseeJohnny showed up with a plethora of ideas, good information, and excellent customer service! He as…Answered Closed Cwheat1201 21 views 2 comments 0 points Most recent by Cwheat1201 Employee Kudos from Customers
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How to I leave positive feedback for a customer support agent?I had to call Spectrum today to speak to a customer service representative in order to get help wit…Answered ✓ Closed zoe13101 152 views 1 comment 0 points Most recent by Mo_S Employee Kudos from Customers
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Where is the PBS Passport app?We are very disappointed that we cannot find the PBS Passport app since switching to Xumo. When wil…Closed kevinminnesota 1.1K views 1 comment 0 points Most recent by HT_Greenfield Individual TV Network Apps
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servicesI am needing to move my internet modem & was wanting to know if you guys can come out and re ru…Answered ✓ Closed brookelynrcole 83 views 1 comment 0 points Most recent by Tyleen_Z Home Networking
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Five star review!This is the only way I could find to leave a review, but I had such a good experience taking to Mar…Closed Jenna_Warren 58 views 1 comment 0 points Most recent by Melissa_G Employee Kudos from Customers
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Criterion Channel StreamingI don't see that the Criterion channel is available for streaming. I would like to request th…Closed steveleigh 121 views 2 comments 0 points Most recent by steveleigh Individual TV Network Apps
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Is there no way to give feedback for a technician?Hello, I just wanted to know if there was a proper way to give feedback for technicians. I just wan…Answered Closed AnthonyMooreDevices 97 views 1 comment 0 points Most recent by Lyn_T Employee Kudos from Customers
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Customer Service is the best I've ever dealt withI just wanted to express my sincere gratitude for the Spectrum customer support pipeline. I have ha…Answered Closed michelle22 59 views 1 comment 0 points Most recent by Lyn_T Employee Kudos from Customers
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Symmetric Speeds for Encinitas, CAHi. Is there any schedule for when symmetric speeds will be enabled in Encinitas, CA? Spectrum&#…
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Customer Solutions FeedbackJust got off the phone with spectrum. I wanted to drop this regarding an employee from CUSTOMER SOL…Answered Closed JoshA_1 36 views 1 comment 1 point Most recent by William_M Employee Kudos from Customers
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When will activation of streaming app pages be available in spectrum.net?Page Not Found Error returned in spectrum.net when trying to activate streaming app. Noticed this …Closed BrendaH1 248 views 7 comments 0 points Most recent by catchtwentytwo Individual TV Network Apps
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When will High Split Be Added to My Area?Hi, I'm wondering if there is an ETA or Schedule for installing High Split (Symmetrical) inter…
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