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LEGACY EMAIL KNOWN ISSUE
There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net
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Join the conversation in our public space to share knowledge, ask questions and get answers
Discussion List
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Promote Colton!Hello Spectrum. I want to share with you the most positive experience I've had with a contract…Closed JoJoRabbit 2 views 0 comments 0 points Most recent by JoJoRabbit Employee Kudos from Customers -
Customer ServiceBrandy from San Diego was truly amazing! I haven't had such a great experience with customer s…Answered ✓ Closed albabcock 174 views 1 comment 1 point Most recent by Mo_S Employee Kudos from Customers
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High Split (Symmetrical) internetIs there an ETA on when High Split (Symmetrical) internet will be available for the Saginaw Michiga…
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Hi-split/symmetrical speeds (Dallas, TX Area)Just curious if anyone has experienced this or similar. Currently I use my own modem (DOCSIS 3.1), …
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Kudos to ChristopherI just wanted to compliment Christopher who came by to review an outage at our residence. He was o…Closed bcprincess2k 13 views 0 comments 1 point Most recent by bcprincess2k Employee Kudos from Customers
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any update on high split symetrical speeds in new york city new york citywhen is new york new york manhattan washington heights getting symetrical speeds and 2 gig download…
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Live TV via Browser has its GUIDE listing AND live timeline off by an hour... (PDT)For the past 2-3 months (or maybe longer), the TV guide on the LIVE TV web browser version of Spect…Answered Closed VideoFriend 898 views 9 comments 0 points Most recent by William_M watch.spectrum.net
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Great service!Zachary in Biddeford Maine was the bomb. Had to move three devices to spectrum mobile. Very patient…Closed BiddefordMaine 22 views 1 comment 0 points Most recent by Edward_T Employee Kudos from Customers
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When is our Network Evolution coming to you?Across our current 41 state service area, we're upgrading our network to enable symmetrical an… -
Spectrum Tech finally fixes it!!!I would like to provide feedback on an exceptional service by one of your Techs!! I have tried ove…
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Kudos to KodiKodi was amazing and very helpful. Great customer service hope to get her again the next time I cal…Closed AlexZamudio43 35 views 1 comment 1 point Most recent by Tyleen_Z Employee Kudos from Customers
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ComplimentSid came to my mom's place yesterday in St Pete FL at 2 and didn't leave til 6 because he…Closed chinstings 23 views 1 comment 0 points Most recent by Jaleesa_F Employee Kudos from Customers
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excellent job!My 80+ year old mother had a problem with her internet being down today, and I was incredibly impre…
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Best Customer Service experience today!Hello Everyone - Rishi…Super big shout out to you!! 😀 He was our Customer Service Representative w…Closed Detailminded 57 views 1 comment 0 points Most recent by Jaleesa_F Employee Kudos from Customers
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Amazing Customer ServiceTLDR; Jasmine was absolutely unreal as a customer service agent. She spent over an hour on the phon…Closed JillianElayne 81 views 1 comment 0 points Most recent by Jilliana_M Employee Kudos from Customers
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Customer service is AwesomeMy customer service agent Valu was very kind, helpfull, and understanding our situation with moving…Closed Johnovon_95 33 views 1 comment 1 point Most recent by William_M Employee Kudos from Customers
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Great Customer ServiceI just want to shout out Jake, a customer service agent from Spectrum West Covina, CA. I am highly …
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Why are ALL of my computer login attempts to watch tv failing?This has been a cascading issue; first it started a couple months ago on Firefox, and then on Chrom…
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Positive FeedbackI've been looking for about twenty minutes online and then had an online chat to find a way to…Answered ✓ Closed brightav 75 views 1 comment 1 point Most recent by Lyn_T Employee Kudos from Customers
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Service callI had an awesome experience with my installer today. How and where can I rave about my technician a…Answered ✓ Closed Sarah_Small 66 views 1 comment 0 points Most recent by Kelly_M Employee Kudos from Customers
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How to setup Spectrum email to work with the NEW Outlook (password needed)My Spectrum email was syncing with my Outlook account up to a few weeks ago. Now that the new Outl…Answered ✓ Closed menglish33 27.7K views 88 comments 2 points Most recent by 24RBW Internet Tips, Resources and FAQs
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Great experience!This weekend I had the pleasure of getting helped by Olivia of Kansas City. Her service management…Answered ✓ Closed Smi1ingbri11iantly 13 views 1 comment 0 points Most recent by James_M Employee Kudos from Customers
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Ping and Traceroute FAQWe put together this post to answer common questions and misconceptions about ping and traceroute t…Announcement Closed William_M 1.2K views 0 comments 1 point Most recent by William_M Internet Tips, Resources and FAQs -
Customer service complimentI just wanted to thank Rob from the store at the Independence Mall in Wilmington NC for helping me …Answered ✓ Closed LisaMK 54 views 1 comment 1 point Most recent by Jaleesa_F Employee Kudos from Customers
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Support Feedback from todayI insist that a supervisor be informed that TRINITY helped me today with my new cable modem and w…
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Positive FeedbackI want to express my appreciation for my recent experience with Jessica from Spectrum while canceli…
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Customer Retention Review at Spectrum - For RishiReview for Rishi at Spectrum I just wanted to take a moment to recognize Rishi for the exceptional …
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Positive feedbackHello, I just had an incredibly positive experience with a phone rep named Sekayi. Is there a way f…Answered ✓ Closed Magslice 32 views 1 comment 0 points Most recent by Edward_T Employee Kudos from Customers
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Excellent customer supportJust leaving some kudos for Rishi who helped me over the phone. Very helpful and friendly.Answered ✓ Closed aceslinger 34 views 1 comment 0 points Most recent by Edward_T Employee Kudos from Customers
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Just saying thank you.I'm sure this isn't the place for a comment, but I have to say this. Brand new customer …
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