Didn't find what you were looking for?
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
LEGACY EMAIL KNOWN ISSUE
There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net
Welcome to the Spectrum Support Community
Join the conversation in our public space to share knowledge, ask questions and get answers
Discussion List
-
Is an email from spectrum@exchange.spectrum.com legitimate?The email is concerning the Affordable Connectivity Program. It looks legitimate but the email it c…Answered ✓ Announcement Closed tmcon01 13.7K views 9 comments 1 point Most recent by dino555 Internet Tips, Resources and FAQs -
How do you record programs on XumoI've looked all over the internet...information on this topic is very garbled, inconsistent or…Answered ✓ Closed BigI45 44.1K views 3 comments 0 points Most recent by Haley_B Spectrum TV App Tips, Resources and FAQs
-
Back or Previous ChannnelWhy isn't there a simply back button?Answered ✓ Closed oldbull3 9.3K views 3 comments 1 point Most recent by William_M Spectrum TV App Tips, Resources and FAQs
-
Xumo Stream BoxI got a email today that said I can test out the Xumo Stream Box for free because I am a Spectrum I…Answered ✓ Closed Korona165 28.7K views 139 comments 0 points Most recent by NanaTC Spectrum TV App Tips, Resources and FAQs
-
Why can't I pause and rewind live Live on Xumo using the Spectrum TV App?Unbelievable that in this day and age, we cannot pause, rewind, FF live tv using Xumo/Spectrum App.…Answered ✓ Closed Juliegera 24.8K views 47 comments 3 points Most recent by Douglas1499 Spectrum TV App Tips, Resources and FAQs
-
Why was the Spectrum TV App guide on iOS mobile app changed?I am hoping I am asking this in the right place. suddenly I have no tv guide on iOS spectrum app. …Answered ✓ Closed Shelgold2 3.1K views 32 comments 0 points Most recent by esterbenz Spectrum TV App Tips, Resources and FAQs
-
How do you get to On Demand networks with Xumo?How do you get to On Demand networks with Xumo? There is no on Demand Channel listed. There is no C…Closed JimForts 13.7K views 7 comments 0 points Most recent by James_M Spectrum TV App Tips, Resources and FAQs
-
Pause Button and other featuresI just got a Xumo box and am trying to figure out a couple of things: 1) When I'm in You Tube…Closed APH 9.2K views 6 comments 1 point Most recent by GerryF Spectrum TV App Tips, Resources and FAQs
-
Spectrum TV App Feedback - XumoUse this category to share your feedback about the Spectrum TV App for Xumo. Please include a descr…Announcement Closed James_M 242 views 0 comments 0 points Most recent by James_M Spectrum TV App Feedback - XUMO -
Spectrum TV app - cable channels keep getting stuck or skipping/repeating...When using the Spectrum TV app on a Samsung TV lately, some of the cable channels aren't worki…Answered ✓ Closed clappas 1.9K views 1 comment 0 points Most recent by Renee_T Spectrum TV App Tips, Resources and FAQs
-
XUMO Sound Delay Exiting GuideJust replaced a DVR and a HD box with two XUMO devices. Encountering strange issue: when I am watch…Answered ✓ Closed Michael_Z_52 1.9K views 1 comment 0 points Most recent by Michael_Z_52 Spectrum TV App Tips, Resources and FAQs
-
Why do I have to sign in multiple times a day on the Spectrum TV app on my Roku TV?Recently, I have had trouble staying signed into the Spectrum TV app on my Roku tv. It started on …Answered Closed Pubdefny 6.3K views 7 comments 0 points Most recent by William_M Spectrum TV App Tips, Resources and FAQs
-
How to add a WiFi Profile using a browser instead of the appIf your having trouble adding spectrum wifi profile on Android or IOS try this link. https://wifipr…Announcement Closed Myprincess1113 983 views 0 comments 1 point Most recent by Myprincess1113 Internet Tips, Resources and FAQs
-
How do I pay my bill?How do I pay my bill?Answered ✓ Announcement Closed Tommbley 10.1K views 1 comment 6 points Most recent by James_M Internet Tips, Resources and FAQs
-
Answered ✓ Announcement J_DouglasCrawford1 33.9K views 1 comment 5 points Most recent by Randy_S Spectrum TV App Tips, Resources and FAQs
-
Spectrum TV App on LG TVAre there any pending plans to enable direct access to the Spectrum TV app on LG televisions?Answered ✓ Announcement Closed eweidenhamer 4.4K views 6 comments 1 point Most recent by Renee_T Spectrum TV App Feedback - ROKU and Other devices
-
'Sun Outages' and Solar InterferenceEach year during September/October and again in February/March, Solar Interference causes the degra…Announcement Closed James_M 771 views 0 comments 0 points Most recent by James_M Watch TV Tips, Resources and FAQs
-
Troubleshooting issues with the My Spectrum AppDeleting and reinstalling the app usually resolves most issues. For assistance with the app, inclu…Announcement Closed James_M 6.5K views 0 comments 0 points Most recent by James_M My Spectrum App - My Spectrum App Feedback
-
How to flag a post that needs attention from a moderatorWhile we strongly encourage peer-to-peer support within the Spectrum community, there may be times …Announcement Closed James_M 202 views 0 comments 1 point Most recent by James_M Community Instructions
-
How to watch Pay Per view (PPV) special eventsPay Per View (PPV) special events such as boxing or wrestling PPV's, including the upcoming bo…Announcement Closed James_M 1.8K views 0 comments 1 point Most recent by James_M Watch TV Tips, Resources and FAQs
-
Cloud DVR (cDVR) new categoryWe created a new category called Cloud DVR and moved recent related questions to this new location.
-
Spectrum TV App Feedback - ROKUUse this category to share your feedback about the Spectrum TV App for Roku devices. Please include…Announcement Closed James_M 849 views 0 comments 0 points Most recent by James_M Spectrum TV App Feedback - ROKU and Other devices
-
Spectrum App Feedback - My SpectrumUse this category to share your feedback about the My Spectrum App for Apple and Android devices. P…Announcement Closed James_M 366 views 0 comments 0 points Most recent by James_M My Spectrum App - My Spectrum App Feedback
-
Authorized Modems to Use on the Spectrum NetworkHere is a list of modems authorized for use. The list is updated regularly. Authorized Modems to …Announcement Closed James_M 20.1K views 0 comments 0 points Most recent by James_M Internet Tips, Resources and FAQs
-
Looking for other instructions?If there is something else you would like to see added to the Community Instructions, please leave …
-
Navigating the CommunityThese are a quick reference guidelines for navigation in the Community Discussions – Lists the mos…
-
How to Post a QuestionIf you have a question to ask the Community, you need to be a registered member and logged in. Ste…
-
Private MessagesIf we need to reach you directly for additional information or to investigate an issue, we will sen…
-
Spectrum TV App Feedback - Apple devicesUse this category to share your feedback about the Spectrum TV App for Apple devices. Please includ…Announcement Closed James_M 659 views 0 comments 0 points Most recent by James_M Spectrum TV App Feedback - Apple Devices and Apple TV
-
Spectrum TV App Feedback - AndroidUse this category to share your feedback about the Spectrum TV App for Android devices. Please in…Announcement Closed James_M 484 views 0 comments 0 points Most recent by James_M Spectrum TV App Feedback - Android
Categories
Popular Tags
- Internet 289
- Customer Service 177
- Troubleshooting 135
- Channels and Programming 116
- Spectrum Mobile 115
- Spectrum TV App Feedback 113
- My Spectrum App 100
- email 94
- Feedback 90
- cDVR / Cloud DVR 78
- Modem 77
- Outage 63
- Error Codes 61
- High Split 56
- Slow Speeds 51
- Roku 47
- Set Top Box 44
- Spectrum 43
- Xumo 41
- billing 33
- Network Evolution 28
- Kudos 25
- Employee Feedback 24
- Apple Watch 21
- Resolved 19