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Discussion List
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Great Service techsGreat customer service today from Garrett. Spectrum sent him over to get our internet back up after…Answered ✓ Closed CaseyBronn 17 views 1 comment 1 point Most recent by Edward_T Employee Kudos from Customers -
Great staff at Spectrum officeOn Dec. 8, I was at the Chillicothe (Ohio) Spectrum office to pick up a self-installation kit. Ther…
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Excellent Customer Support!On Dec. 8, I had one of the BEST customer support experiences with Tanitra. She got me all set up f…
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Default FontIs there a way to change the default font in Webmail / Mail3? Not just one email, but all email bei…
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I finally got my Eudora to SEND e-mails!I tried to update the original thread, but it had already been closed. In case anyone is wondering …
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Hulu and Disney +As of Dec 3 (not sure when it started) you can add Hulu with ads ($1/mo), get Disney+ without ads (…
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Great service from DianaHad a puzzling issue with logging into an app on me tv. Diana patiently stayed with me on a chat f…
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Trouble logging into Epic and Electronic Arts game serversAll of a sudden, I am unable to log in to Epic or EA games when connecting through Spectrum. I have…
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Connecting modem directly to firewall device (router)last year a customer (Andrew) asked this same question about installing a "Firewalla Purple&qu…
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fantastic customer serviceI recently had an interaction with customer service to resolve a few billing issues. Anastasia help…
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Thank you for your prompt and knowledgable service!I called on November 2nd to have a repair man come and fix my TV and computer. I was told it might …Answered ✓ Closed Simonnancy30 14 views 1 comment 0 points Most recent by Edward_T Employee Kudos from Customers
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Gig Internet with speeds up to 1000 Mbps (gaming)I got one question on the app is saying that we are getting 112% to the router but wen we play on t…
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how do I access Disney+ with my Spectrum account?How do I access Disney+ through the Spectrum App?Answered ✓ Closed pvjammer 18K views 1 comment 0 points Most recent by Renee_T Watch TV Tips, Resources and FAQs
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Not a question, just some good customer serviceMy wife and I had a lot of poor experiences with customer service, internet, and somehow our accoun…Answered ✓ Closed Chris_C 46 views 1 comment 1 point Most recent by Edward_T Employee Kudos from Customers
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how do I leave a good report on recent service?Yesterday's technician,Adam,arrived at my house at the agreed upon time and was polite, knowledgeab…Answered ✓ Closed Grandy2338 521 views 1 comment 2 points Most recent by Jilliana_M Employee Kudos from Customers
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Compliment to StevenI’d like to post this feedback and big compliment to Steven who have helped me resolve the issue I …
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Thanks!I’d like to leave a compliment for the technician that came to help me this evening. Matthew, in th…Answered ✓ Closed Cheeto 36 views 1 comment 3 points Most recent by Jilliana_M Employee Kudos from Customers
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Scheduling future recordings using XUMO / Cloud DVRI just purchased a XUMO and added the Cloud DVR service. It is straightforward enough to record a l…Closed mnappi 3.7K views 3 comments 0 points Most recent by Jilliana_M Spectrum TV App Tips, Resources and FAQs
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Block specific phone numbers?I use to be able to block up to 30 specific phone numbers from the "Voice" option on Spec…
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How to log into Paramount+ with ProviderI am told that Paramount+ is part of my cable service now. So on the Paramount+ app on my ipad the…Answered ✓ Announcement Closed bap12221 5.1K views 7 comments 0 points Most recent by unknown Watch TV Tips, Resources and FAQs
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Paramount Plus with my Spectrum accountSo my TV was telling me that I can now sign into Paramount plus with my Spectrum account I have Spe…Closed 8124340686 26.1K views 10 comments 1 point Most recent by Satch Spectrum TV App Tips, Resources and FAQs
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How do I see scheduled recordings in MyLibrary?In the Spectrum TV app (iPad) under DVR, you can see a list of Scheduled recordings. But on Spectru…
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Spectrum now supports Galaxy 6 watches !I have switched from Apple to Galaxy and have an LTE watch. When will Spectrum support it?Answered ✓ Announcement Closed antrow 364 views 2 comments 0 points Most recent by James_M Spectrum Mobile
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Answered ✓ Announcement Closed Moore_1977 1.8K views 1 comment 0 points Most recent by James_M Spectrum Mobile
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How to pay my bill?How to pay my bill?Answered ✓ Closed Gonzalez35 64.1K views 1 comment 2 points Most recent by James_M Internet Tips, Resources and FAQs
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Xumo error XSTLP-4001Powered down Xumo box same error just get local channelsAnswered ✓ Closed ZelleR97 4.6K views 1 comment 0 points Most recent by Jaleesa_F Spectrum TV App Tips, Resources and FAQs
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How do I cancel services?How do I cancel services?Answered ✓ Closed Blackbeard 17.2K views 1 comment 1 point Most recent by Mo_S Internet Tips, Resources and FAQs
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Reference Code XSTLP-4001I get this on every channel except my local ABC,CBS,NBC,FOX Networks. Its been like this for severa…Answered ✓ Closed Snydercj86 13.1K views 3 comments 0 points Most recent by Tyleen_Z Spectrum TV App Tips, Resources and FAQs
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What do I do if I turn on my xumo and get a blue screen that isn't going awayI hadn't used my xumo device for a while cause I needed a new remote I got it today and turned on t…Answered ✓ Closed waycomp2002 3.4K views 1 comment 0 points Most recent by William_M Spectrum TV App Tips, Resources and FAQs
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Xumo RemoteI know it's been said to death about some things that are wrong about the Xumo but I will say it ag…Closed Korona165 3K views 1 comment 2 points Most recent by blackbutterfly Spectrum TV App Tips, Resources and FAQs
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