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Discussion List
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BF6 Lagging Upstream Network. What can i do?I ran a tracert and saw some latency at 96.34.0.185 which is a node upstream in the charter network… -
does spectrum use a satellite disk to deliver internet servicedoes spectrum use a satelliet disk to deliver internet to a home -
Fox One App (2 questions)I am using the Fox One App on my phone and on my Samsung TV. I see it's included in the Spec…Answered Closed cflesch 561 views 3 comments 0 points Most recent by Renee_T Individual TV Network Apps -
Wonderful Tech in Fond du Lac, WIHad an outstanding technician today in Fond du Lac, WI—Cameron. He not only fixed our issue but al… -
Top Notch customer serviceLong time customer here. Retired and kinda grumpy BUT, today went into the Long Beach bellflower l… -
The Spectrum app guide is ahead by 4 hours. Setting is EST and it shows the correct time, but anotheThe time on my tv is correct but the Spectrum app guide is showing 4 hours ahead. This happened bef…Answered Closed Thehendy 1.3K views 7 comments 0 points Most recent by tzingsheim Individual TV Network Apps -
Recognizing Taylor for outstanding customer service/tech supportI hope you will forward to Taylor's manager this compliment: I work with people all day, have … -
Employee Recognition - Reynaldo R @ Montclair Place, CA storeI'd like to shout out Reynaldo Romero at the Montclair, CA store for his stellar customer serv… -
Positive FeedbackChristopher was an amazing technician that did everything he possibly could to help fix my issue to…Closed Jonspann13 34 views 3 comments 0 points Most recent by Edward_T Employee Kudos from Customers -
I'm unable to activate Peacock+I've tried to activate Peacock+ using laptop, iPad and iPhone. I've followed the directio…Answered Closed johneye1 1.4K views 14 comments 0 points Most recent by unknown Individual TV Network Apps -
Text Alert Regarding Network Upgrade For 4 DaysJust got a text stating that there is a planned network upgrade in my area, likely just upgrading t… -
Kudos to KiaraHi! I'm a long-time Spectrum customer, but I've been experiencing a LOT of frustration la…Closed ASwinford 24 views 1 comment 0 points Most recent by Jilliana_M Employee Kudos from Customers -
Kudos to Destinee!!I contacted Spectrum chat this evening and was assisted by the wonderful and talented Destinee. All… -
High Praise for ElvinEarlier this week, Elvin saved the day!! We upgraded our router and the speed slowed to a crawl. Th…Answered Closed Courtney_Lowe 23 views 1 comment 0 points Most recent by Lyn_T Employee Kudos from Customers -
FOX oneis anyone having trouble getting FOX ONE with spectrum log in? When I checked under my spectrum a…Answered Closed LOLAU 1.5K views 12 comments 0 points Most recent by LOLAU Individual TV Network Apps -
securityHow to download Spectrum security on my pc -
Fox one unable to be used with my subscriptionEvery time I attempt to use the service, I am prompted to make a payment. I have tried accessing it…Answered Closed StarzKittenz 1.2K views 7 comments 0 points Most recent by HT_Greenfield Individual TV Network Apps -
Spectrum Store on Town EastMy visit to at the Town East location was a good example that good customer service still exists. T… -
viewing HBO Max, HULUi receive messages on my phone that say HBO Max, HULU, etc are included in my SPECTRUM TV plan. my … -
Mia in Texas (collections agent)she is a diamond in the rough. desevers a raise to upper management. took time out of her day to he…Answered Closed drice 37 views 1 comment 0 points Most recent by Tyleen_Z Employee Kudos from Customers -
Thanks to RoseRepresentative Rose based in Cincinnati worked tirelessly (for the better part of an hour) to help … -
Symmetrical SpeedsAre there any updates when Symmetrical Speeds will be available in Columbus Ohio 43207 Are? Thanks -
DHCP Service with Router Model SBE1V1KI am using the Spectrum Issued WIfi7 router model SBE1V1K. I have DHCP enabled, and all devices on… -
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High Split - Austin, TXHigh Split is now available in DFW, TX. Any plans or available schedule for Austin, TX and surround… -
Symmetrical SpeedsDoes anyone know if there are any plans or updates when Symmetrical Speeds will be available in Cor…Answered ✓ Closed RandomStuff777732 164 views 2 comments 0 points Most recent by Mo_S Network Evolution -
High Split/Symmetrical Speeds in 33613 ZIP CodeI am trying to confirm if symmetrical speeds are available in the 33613 ZIP code. I received inform… -
KudosI’ve never posted on this site before, so I’m not 100% sure if I’m even in the right spot, but I ju… -
Answered ✓ Closed LANKNEE 2.8K views 1 comment 0 points Most recent by unknown Individual TV Network Apps -
Custom DNS like Cloud9 cause Xumo problems?Looking to find out before factory reset. Why isn't Xumo box seeing wired connection direct in…
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