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Discussion List
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speed test discrepanciesI'm using my home network with my laptop and my phone. Doing a speed test on each shows phone at 36…
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Hole left in the wallAre we going to get High Split as when my new router and wifi were fitted by Spectrum there is a ho…
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TWC Email to mobileWhy did my TWC email to my mobile stop working on August 2nd? Spectrum store told me that Spectrum…
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Will charter spectrum be getting sumsung watch lte plans in the near future?I'd love to stay with charter but I'm an Android person not an apple person and I just bought a gal…
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Error Code ILP-9000I can only watch live TV on channels 4 through 21 on my iPhone, iPad and Apple TV. I received an er…Answered Closed PME 6K views 7 comments 0 points Most recent by Jim_Hallsy2 Spectrum TV App Feedback - Apple Devices & Apple TV
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Email to text protocol does not seem to be workingEmail to text protocol does not seem to be working. It was recently using <number>@vtext.com…Answered Closed MRJ_Support_Request 237 views 4 comments 0 points Most recent by TomUpNorth Spectrum Mobile
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Cloud DVR scheduled series recordings not showing upI have scheduled several daily and weekly shows. I have double and triple checked settings and the …
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Take me to where I can change my credit card used for autopay, due to the current cards soon to be eThe credit card used for autopay is soon to expire. How do I change the current card to another one…Answered ✓ Closed 5028766813 894 views 3 comments 0 points Most recent by James_M Managing & Using your Spectrum Account
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Is there a Series Manager for the Cloud DVR?Is there a Series Manager for the Cloud DVR? The series to be recorded by the Cloud DVR obviously a…
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Unlocked Flip5 CompatibilitySince the Flip5 is not yet available for Spectrum customers, does that mean my unlocked Flip5 is in…
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Guide access different between ROKU and Apple TVThere is an inconsistency in accessing the Guide on ROKU and Apple TV. On ROKU, the right arrow op…Answered ✓ Closed JW9f6 58 views 2 comments 0 points Most recent by Lyn_T Spectrum TV App Feedback - Apple Devices & Apple TV
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Is there a reason I can't upgrade my phone on the website? Error msg updating try laterTried twice to upgrade my device & keep getting error message.
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Spectrum Email - New InterfaceI've started using the new Spectrum Email interface and it's certainly an improvement over the prev…Answered ✓ Closed bhartung 893 views 1 comment 0 points Most recent by Lyn_T Internet Tips, Resources & FAQs
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Potential Security Issue with Call ForwardingGood day! About two weeks ago we noticed our home phone would only ring once. We thought it was sp…Closed AMHUser 181 views 1 comment 0 points Most recent by James_M Managing & Using your Spectrum Account
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Prorate closed accountsClosed an account 5 days into a billing cycle, Spectrum refusing to prorate bill. The cost of cabl…Answered ✓ Closed maryrkidd 353 views 4 comments 0 points Most recent by maryrkidd Managing & Using your Spectrum Account
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When might Spectrum start supporting Android Smart Watches?Apple Watch is already supported with Spectrum. Some of us don't use Apple, but would like to conn…
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Spectrum Internet and DirectvI am getting the Spectrum internet 300 mbps. I want to keep my Directv, will I have any issues?
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Answered ✓ Closed Marlensandoval 63 views 1 comment 0 points Most recent by James_M Comunidad Latina
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Why does Visual Voicemail require 'Mobile Data' ON when WiFi is available?Samsung A14 5G, Why does Visual Voicemail require 'Mobile Data' ON when WiFi is available? I have …
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Modem questionDoes the Spectrum modem have a software switch (or the like) that specifies whether the output goes…
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Home phone disconnectsLately when using phone after sometime phone line diconnects. This has happened 3 times to differe…
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I Receive "You have entered a restricted code" each time I dial a numberI am able to receive calls, but unable to dial out without receiving the message,"You have ent…
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Unable to change wifi name and password due to unavailable statusI just activated my spectrum provided modem and router yesterday. The wifi works and I want to chan…Answered ✓ Closed b_moore 674 views 3 comments 0 points Most recent by Steph_S Managing & Using your Spectrum Account
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Is it possible to reconnect to a specific agent on Spectrum Mobile customer service?I believe it is unlikely that they will read it but thank you so much to the agent Alex(?) that sen…
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Channel 305 Not Working Out of Home on Spectrum AppWhy is the Padres channel 305 not working out of home on the Spectrum App? A friend has this channe…Answered ✓ Closed bosoxfan 199 views 1 comment 0 points Most recent by HT_Greenfield Channels & Programming
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AFE-1004So I have been on with Spectrum and have been through hard resets for all equipment, Updated softwa…Closed Hackj1 46 views 3 comments 0 points Most recent by James_M Spectrum TV App Feedback - Apple Devices & Apple TV
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Suspicious site blocked by Spectrum?i don't want the app so, how do i turn off the safe mode? please don't the discuss the app with me,…Answered ✓ Closed j1000 128 views 3 comments 1 point Most recent by William_M Managing & Using your Spectrum Account
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Readable Voicemail is not workingAnyone else experiencing this? Readable Voicemail stopped being delivered a few months ago. I've tr…
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Is there a way to automatically forward text messagesI need to forward all texts received to my iPhone on Spectrum Mobile to either another phone number…
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Email about 300mbps free upgrade.I'm in the Worcester, MA area and was wondering when this upgrade is going into effect. I've tested…Answered Closed ctrauma 189 views 4 comments 0 points Most recent by ctrauma Managing & Using your Spectrum Account
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