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Welcome to the Spectrum Support Community
Join the conversation in our public space to share knowledge, ask questions and get answers
Discussion List
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How to flag a post that needs attention from a moderatorWhile we strongly encourage peer-to-peer support within the Spectrum community, there may be times …Announcement Closed James_M 193 views 0 comments 1 point Most recent by James_M Community Instructions -
How to watch Pay Per view (PPV) special eventsPay Per View (PPV) special events such as boxing or wrestling PPV's, including the upcoming bo…Announcement Closed James_M 1.7K views 0 comments 1 point Most recent by James_M Watch TV Tips, Resources and FAQs
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Cloud DVR (cDVR) new categoryWe created a new category called Cloud DVR and moved recent related questions to this new location.
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Spectrum TV App Feedback - ROKUUse this category to share your feedback about the Spectrum TV App for Roku devices. Please include…Announcement Closed James_M 818 views 0 comments 0 points Most recent by James_M Spectrum TV App Feedback - ROKU and Other devices
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Spectrum App Feedback - My SpectrumUse this category to share your feedback about the My Spectrum App for Apple and Android devices. P…Announcement Closed James_M 347 views 0 comments 0 points Most recent by James_M My Spectrum App - My Spectrum App Feedback
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Authorized Modems to Use on the Spectrum NetworkHere is a list of modems authorized for use. The list is updated regularly. Authorized Modems to …Announcement Closed James_M 18.9K views 0 comments 0 points Most recent by James_M Internet Tips, Resources and FAQs
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Looking for other instructions?If there is something else you would like to see added to the Community Instructions, please leave …
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Navigating the CommunityThese are a quick reference guidelines for navigation in the Community Discussions – Lists the mos…
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How to Post a QuestionIf you have a question to ask the Community, you need to be a registered member and logged in. Ste…
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Private MessagesIf we need to reach you directly for additional information or to investigate an issue, we will sen…
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Spectrum TV App Feedback - Apple devicesUse this category to share your feedback about the Spectrum TV App for Apple devices. Please includ…Announcement Closed James_M 656 views 0 comments 0 points Most recent by James_M Spectrum TV App Feedback - Apple Devices and Apple TV
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Spectrum TV App Feedback - AndroidUse this category to share your feedback about the Spectrum TV App for Android devices. Please in…Announcement Closed James_M 477 views 0 comments 0 points Most recent by James_M Spectrum TV App Feedback - Android
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A few notes about postingNow that the community has been up for a few weeks, I wanted to add some tips on posting. The inte…
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Welcome MessageWelcome to the new Spectrum Community! If you are new to the Spectrum Community, we are glad you a…Announcement Closed James_M 615 views 0 comments 10 points Most recent by James_M Community Instructions
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Community GuidelinesWelcome to the Spectrum Community! If you are a new member, thanks for joining. In the Community, y…
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Troubleshooting Error Codes on the Spectrum TV App & SpectrumTV.comWe see questions and traffic on the Community Forums about error codes. I am listing some common i…Answered ✓ Announcement Closed James_M 12.5K views 1 comment 1 point Most recent by James_M Watch TV Tips, Resources and FAQs
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Troubleshooting Error Codes on the Spectrum TV App and watch.spectrum.netWe see frequent questions on the Spectrum Community about error codes. I am listing some common iss…Announcement Closed James_M 35.5K views 0 comments 2 points Most recent by James_M Internet Tips, Resources and FAQs
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Username GuidelinesA note on usernames: Usernames can be any combination of text or numbers, including first names…
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Spectrum TV on Roku: Getting StartedSpectrum TV on Roku: Getting Started Note: After creating a new Spectrum username, you'll …Announcement Closed James_M 21.5K views 0 comments 0 points Most recent by James_M Spectrum TV App Feedback - ROKU and Other devices
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Spectrum Cable Box Receiver Error CodesYou may receive an error message or code while watching TV or ordering Video On Demand (VOD). The…Announcement Closed James_M 181.5K views 0 comments 0 points Most recent by James_M Watch TV Tips, Resources and FAQs
Categories
Popular Tags
- Internet 274
- Customer Service 163
- Troubleshooting 129
- Channels and Programming 115
- Spectrum Mobile 113
- Spectrum TV App Feedback 108
- My Spectrum App 100
- Feedback 89
- email 86
- Modem 75
- cDVR / Cloud DVR 74
- Error Codes 61
- Outage 54
- Slow Speeds 50
- High Split 45
- Set Top Box 44
- Roku 44
- Spectrum 40
- Xumo 40
- billing 32
- Apple Watch 21
- Resolved 19
- cancel services 17
- Kudos 17
- IPv6 16