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LEGACY EMAIL KNOWN ISSUE
There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net
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Join the conversation in our public space to share knowledge, ask questions and get answers
Discussion List
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DVR Recordings Listing OrderI think that the listing order of my recorded shows seems backwards. It would make more sense for t… -
unable to view previous statementsWhat's the problem why I can't review my previous bill. It's very difficult to get i…Closed ilantule 57 views 1 comment 0 points Most recent by Renee_T Managing and Using your Spectrum Account
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Why did a movie I was watching suddenly change to another movie?I was watching this morning on FXM and about a half hour into it, it changed to another movie alrea…Answered Closed deedleann824 250 views 12 comments 0 points Most recent by deedleann824 Channels and Programming -
High-Split in Troutman, NC (28166)Any timeline on High-Split Rollout in Troutman NC?Answered ✓ Closed undercut7353 87 views 1 comment 1 point Most recent by William_M Network Evolution
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High Split on Oahu, HawaiiHello, Any ETA on when the High split will be activated? Before the latest update, we were slated…
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View my statementHow do I view my statement. I tried to get my phone statement over the phone. Is it possible to se…
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NBA League PassIt shows up on my account as being able to purchase now. We can get NBA League Pass using Spectrum…Answered ✓ Closed GordonDupont24 325 views 15 comments 0 points Most recent by HT_Greenfield Channels and Programming
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Priscilla was a Huge helpMy initial reason for contacting a customer service rep was to inquire about adding the flip phone …
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Where Can I Find My TWC Email Account?I am unable to determine how to log into my TWC email account. Where and how do I find access to my…
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Any update on the Pepperell, MA implementation of symmetrical service?Checking in regarding Pepperell, MA. Thank you in advance.
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Do I need to reboot after scheduled upgrade?Spectrum shut off my WiFi at 11pm last night for a scheduled upgrade. The timeline they emailed me …
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Outstanding RepresentativeSean, a phone rep from Ohio, was absolutely amazing! He was so charismatic and really tried to help…
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Melbourne FL 32904Is there any timeline for this area for high-split?
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IPv6: Is there anything to be gained?I don't use a Spectrum router. I had my own compatible Tp-Link Deco Mesh system prior to swit…
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Shout out for Joshua who visited us yesterdayThe short version of the issue first: We have Tivo with a CableCard. Spectrum jumped the gun in cha…
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Upgrade in 33896 Davenport, FLBefore the status page was updated, I believe Davenport, FL was on track for symmetrical speeds wit…
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Symmetrical Speeds - Ludington, MI - 49431Hey Team! Any estimate for a go live data for my area? I will upgrade immediately that day ;) Than…
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I had 2 roadrunner emails attached to my internet account why did 1 quit workingMy wife is unable to attach to servers to get her email on phone and Ipad. Both were working this m…
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Update for New Berlin, 53151Hello, I see the project timeline city tables were removed from the general updates post. Any updat…
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Spectrum app is blurry?Have reset modem, router, xumo box all the other apps are fine. This has happened before. When Spec…Answered Closed GP26 62 views 1 comment 0 points Most recent by James_L Spectrum TV App Feedback - XUMO
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2026 MLB Extra Innings questionI was wondering if free MLB.tv access will still be included for the MLB Extra Innings package this…Answered ✓ Closed EricWNY 819 views 8 comments 0 points Most recent by stannc Channels and Programming
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My Spectrum App Parental Control Pause ScheduleAmazingly, you cannot set up two different pause times for a device or group in the Spectrum App (e…Closed paulrossbach 130 views 0 comments 0 points Most recent by paulrossbach My Spectrum App - My Spectrum App Feedback
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High Split Update for UTICA NYAny timeline for High Split Update for UTICA NY With GoNetSpeed all over the city I was hoping for …
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High Split Update for 80751I recall network upgrades occurred in my area in September and January, I presume related to high s…
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High Spilt Status in Tampa 33613There seems to be confusion. Tech says it's available for my address and showed me with his eq…
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How to add an alternate email and phone number to my account?I would like to add my wife's email address and cell phone number to my account so that either…Answered ✓ Closed sconds1048 189 views 1 comment 0 points Most recent by Lyn_T My Spectrum App - My Spectrum App Feedback
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consistent latency spikesHi there, Recently I've been having constant terrible latency spikes to the point where games …
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IMAP email suddenly failed to sign inYesterday, out of the blue, one of my IMAP email addresses started to require me to re-enter my cre…
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43062 - High-split / Symmetrical implementation estimate?Just trying to get an idea of when we can expect network upgrades here in 43062.
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